Complaint Review: Kaplan College - Stockton California

My wife attended classes here in 2010. She'd almost completed the program to become a Dental Assistant and was in the middle of her Externship.

Unfortunately, she was stuck living in an abusive situation because of her mother and her mother's boyfriend. Both her mother and her mother's boyfriend had forbidden her from having a lock on her door. She was a 19 year old adult woman and was legally entitled to her privacy, but was being denied that. The mother's boyfriend frequently barged into her room with no warning, often causing her to have to quickly throw something over herself as she was not dressed. This happened several times while I was on the phone with her as well. I'd hear him scream at her repeatedly.The mother's boyfriend had even threatened to physically beat her if she ever tried to leave their home. He claimed this was his method of "treating her like an adult". 

The woman who would later (as she is now) become my wife actually tried to leave her mother's home once on her own to meet me. Her mother and her mother's boyfriend, with the help of her grandfather and grandmother...barricaded her in her mother's boyfriend's house, took away her ability to communicate with the outside world and it was at this point that her mother's boyfriend told her, "you want to be treated like an adult?! Fine!! The next time you try to leave, I will BEAT you!!!"

Kaplan College had been made aware of this situation and the threats that the mother's boyfriend had made against my wife and the fact that she was pregnant. My wife was about 6 weeks pregnant with our child at the time. Upon informing the school of the abusive situation she was in at the hands of her mother and her mother's boyfriend (where she was stuck living), she changed all her contact information with the school, giving them only her personal cell number and my cell number, crossing out all her mother's contact information, etc. She told them that they were not to contact her mother under ANY Circumstances. The woman she told this to is named Carolyn Millunzi.

When the pregnancy began to take its toll on her, my wife stopped going to the school (she was already on Extern, but stopped going). The school called her mother, even though they'd been informed never to do that, been given knowledge of the abusive situation, and been given new contact information for my wife and contact information for me. Carolyn Millunzi is the one that made the first unauthorized call to my wife's mother. This caused a lot of problems but my wife managed to pacify her mother and pretended to be going back to school. Confronting Carolyn about the call, my wife promptly withdrew from their program, signing all the required papers, etc.

The school proceeded to call her mother a Second time, notifying her of my wife's withdrawal. Her mother said they'd "have another talk with her", which generally meant more threats and possible violence, according to my wife. So, she never returned to their home (Remember she had both herself and our unborn child to think about). Instead, she went to the local police department, who took her to the Haven of Peace Shelter for Women and Children, located in French Camp.

The instant I was able to, I came to pick my wife up and we left California. When things didn't work out in Florida, we came to California and stayed with her father while we were getting settled. We filed a Restraining Order against her mother's boyfriend. My wife contact Kaplan. We hate the way they treated her, but figured that she may as well finish her Extern and get her degree, then never deal with them again. They have never returned a single phone call. Upon going to the school in person (so I've now had the displeasure of actually meeting Carolyn Millunzi and company) we did everything needed to facilitate my wife's return to complete the Extern. None of them, made any effort to apologize for their extreme disregard for my wife's safety. In fact, when I confronted them about it, threatening legal action, Carolyn Millunzi said, sarcastically, "Well! That Certainly makes me want to help you!" To this date, no apology has ever been offered by Carolyn Millunzi or any of the staff there that made the calls that endangered my wife and our unborn child. Also, no one returns phone calls. And they also have given us a "silent refusal" to allow my wife to finish her Extern. This was after Carolyn and company made an implied threat of keeping my wife from finishing their program if we refused to "just let this go".

Apparently, the person that made the second phone call from Kaplan is Carol Aplan.

In my opinion, This is a horrible school that has absolutely no regard for the personal safety of its students. If you attend this school or its programs, you do so at your peril, imo.