- Report: #1149493
Complaint Review: Kaplan University Online - Internet
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Kaplan University Online
Internet, USA
Web:
kaplanuniversity.com
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Kaplan University Online Kaplan University Not only receiving calls from $800 I owe them at work but also getting my paycheck deducted because of the $35,000 they took from my loans online Internet
I started fine with Kaplan, after about 9 weeks I recieved a notice stating that I owed them $800 in which financial aid could not cover. After spending countless hours over the phone with financial aid, the price kept going up. I thought financial aid was going to take care of the expense. When I was in the middle of my 9 week classes I was blocked from the online boards and could not access my classes. This causing me to either fall way behind or failing the class. This happened several times. I ended up failing approx. 7-9 classes because of this practice. Every time I tried to speak with financial aid it got me nowhere. I made several complaints about the financial aid and nothing improved. I asked if I could transfer my credits because this was ridiculous about how they were recieving more then $12,000 per year from my student loans and yet they kept hassling me about the $800 and all the new fees it came with. In the end I am getting money taken out of my check every pay check and my credit is now horrible. I owe the student loans from Kaplan alone over $35,000 and they are still harrasing me at work. If proof is what I need for class action law suit I have plenty of it, just look at my grades and look at when I was blocked from the school and then look at all the records I made with the school. Further more, look at my credit and wages.
1 Updates & Rebuttals
Jeanski
Dayton,Ohio,
possible solution
#2Consumer Comment
Mon, May 26, 2014
All institutions are required to post the name and address of the agency which oversees them in your individual state. You need to write to that agency and include a detailed explanation of what happened. Try to put it in the form of a timeline, and attach any written proof (emails, notes of phone calls, etc).
They may or may not be able to help you, but at least they have a record so if it happens to someone else the red flags will go up.
Good luck!
