Complaint Review: Karate For Kids Black Belt Academy - Chandler Arizona

I have been at the West Chandler location for 14 years now and all I can say is that I have had a great experience with everyone. The staff and instructors have been very professional with all of the students and parents. I guess that is why I have continued training for so long. I even got the rest of my family involved with the academy. Both my mother and my sister train with me and it has been such a good bonding experience for all of us. I tell everyone I know what a great experience I have had training. I suggest to everyone I meet that they should experience this place for themselves. They work with children on a daily basis and they instill many different lifeskills that will change a child's life forever. Children are taught to be leaders here. I have seen this first hand with many of the students that they have here. Chandler is lucky to have a place like this!

My family have all been proud members at Karate for Kids, Black Belt Academy for more than 10 years. I have recommended this facility and its programs to many friends and coworkers. None of them has ever had an unpleasant experience with Black Belt Academy. The instructors are professionals who treat their customers with respect. Their policies are above board and everything was explained up front before we even joined. I have seen them instill the values of discipline, integrity, honesty, and respect in their students. They have made a difference in the lives of my kids and family. We have made many friends at the Chandler Black Belt Academy and we all agree that this is the best place to bring our children because they will learn good values from the terrific example set by the instructors and staff. I will continue to commend Karate for Kids to everyone I meet and have every confidence that they will live up to that endorsement.

My children started karate for kids from the age of 3 1/2 and 5 1/2 and we have had extensive interactions with the employees. The main reason I signed up my two children was because of the way the instructors and especially Mr. Smith (the school manager at that time) worked with my kids. They were nothing but supportive, professional and both stressed and lived the life skills they taught. I myself joined about 9 months later and currently we are still involved and after 6 years we are enjoying our time at the West Chandler school. A couple of things I don't understand about the complaint written. 1) I don't care what business it is, but I would want to make sure that the cancellation notice gets into the right hands. If it doesn't at the time, then the second time I would make sure. 2) I don't understand why it took a few months to notice that the payment was still being charged to your credit card. As was stated "I have been billed $149 per month, until this month, since last year on my credit card!" I would think that if I cancelled and I found a charge on my credit card, I would go check it out and set it straight. I don't know, maybe it's me. I know the writer was upset and it sounds like there was a breakdown in communication or assumptions made, but that doesn't equal dishonesty or lack of integrity. As I stated before and based on my experience...throughout the six years of our involvement, I have not seen anything that would support the complaints assertion that Mr. Chilton, Master Moody, or anyone working at the West Chandler Karate For Kids School are dishonest. I strongly disagree with what was stated in the complaint that "They do not care about honesty, integrity, pride or CHILDREN." Based on my and my kids experience, I would and do recommend the Karate for Kids West Chandler school to those looking to find a place that will stress and practice the life skills of Honesty, discipline, self-esteem, communication, and vision. All of which I have seen developed in my kids. Dr.O Phoenix Arizona