Complaint Review: Kaufman's Wedding World Whitehall PA - Whitehall Pennsylvania

Hello-though its been over 6 years since anyone posted to this complaint I still thought I'd post my story just in case someone is still keeping tabs!

I worked at "corporate" office if thats what you'd call it. I spent 3 years there getting paid .50 cents over min wage at the time. They had no running hot water in the old downtown Altoona building so we had top wash our hands with cold water.

You know why your dresses never arrived and never arrived..........Kaufmans kept all your money and never paid the vendors for the dresses. They owed each vendor an enormous amount of money since the mid 90's. Each vendor would not send ANY dresses until Kaufmans paid them X amount of money. I got married while working there and even my dress was not sent on time!! They finally agreed to send the vendor of my gown some money so my dress would be released.

I also worked at the desk sometimes and they(Harry, Maggie, & David(eldest son), not Ira he was innocent in the financials, would never even answer calls from us or vendors calling angry and wanting paid.

So those of who ordered gowns which did not arrive in time know that you were just as angry as the vendors not getting paid.

Thanks

Laura - I was soo ready to help you out! I know all about the Kaufman family and everything you'd need to know for a case. Then I read you're PS and was wondering what the heck you were talking about. "Gertie" (who is me) is an ex-employee of KWW who never got her last paycheck and was ripped off numerous times from the Kaufman's...I never allowed the fraud to happen, so you need to listen, and listen well. I did whatever I could to help women get the dresses they ordered. I did not feel right leaving the store for another job because there were many brides I sincerely cared about and I wanted to make sure they got their dresses. I don't care what you say about the employees, but I can tell you the truth. We cared about the brides - not the Kaufman's. I hated working for them - they were liars, and they lied to me just like they lied to their customers. I heard Mr. and Mrs. Kaufman lie to girls about their dress being made in another country or being one of a kind - and it wasn't. But I stayed behind and told the girls later what the truth was. I stood behind the customers in MY store, and Laura, if you think you know me or any other employees at KWW - you're WRONG. I don't appreciate the comment, because I tell you what - I worked hard for the money I made - and I could have made the same amount of money somewhere else with less stress, but I couldn't leave these girls stranded. The same thing happened when they closed all the stores. I opened up the store and allowed the women to come in and pick up their dresses. I took them home and met them on my own time to make sure they got their things - and I tell you what - it wasn't because the Kaufman's were paying for me to do that - it was because I cared - and the last thing I wanted was the people I cared about to get screwed over. So, Laura, as much as I'd like to see the Kaufman's go down, I won't join up with you, considering you believe we are part of the problem... Next time, perhaps you won't jump to conclusions or point your finger when you don't even know what you're talking about. Even though the Kaufman's were heartless, does not mean the employees were.

This is a "General Response" too all Kaufman's distressed bridal parties: Congratulation ladies! You were asked (via this web site) to filed complaints with the PA State Attorney (Mr. Seth Mendelsohn) and I read that over 150 complaints were received "prompting" the PA Attorney General (Pappert) to ask Judge Dan Pellegrini to grant a two page order regarding defrauding Kaufman's Wedding World and their owners Harry and Margaret and Ira. That goes to show if we ladies stick together with all the evidence, that we are more powerful than Kaufman's corporate attorney who has no evidence except for his defrauding clients (Kaufman's) lying words. Who is "Ira" Kaufman? Does anyone know? Is he the "Son" of the educated attorney Harry Kaufman who allegedly has "defrauded" consumers on bridal dresses before, filed Bankruptcy and emerged to do it again in 2002, 2003 and 2004 respectable? Ladies and State Attorneys in MD, PA, OH & MI should not have to waste so much money (consumer and taxpayer) to put up with the total destruction that the Kaufman's have caused our entire "Society" in four (4) states nationwide. Including "Wasted" taxpayer monies to have State Attorney's (in 4 states) deal with the Chaotic mess left by an man who the law association empowered with a law degree to "outwit" the state attorney offices in many states. As always, we consumers have to pay for the corporate criminals like Harry, Ira & Margaret Kaufman, Martha Stewart, Enron Executives, Adelphia Cable Executives, Morgan Stanley, Arthur Andersen, Leona Helmsly, etc. while they sit in "Wealthy Mansions" with "Servant", "Chefs", "Maids" & "Chauffeurs" too like Vera Wang whose corporation also defrauded many bridal parties nationwide. Ladies, for 30 years the "Entire" bridal dress industry (including all the executive like Vera Wang and Harry Kaufman) have supported these kinds of criminals with their "Lack" of help in stopping the "repetitive Crime" of bridal dress "Fraud". This year (2004) the Federal Trade Commission (wasted taxpayers monies) sending bridal dress executives (over 3,000) warning letters about the "Illegal" crime of showing (as sample) many bridal dresses with "Missing Garment Tags". I am trying to explain to the Federal Trade commission that each year they fail to "PROPERLY" address the repetitive crime of bridal dress fraud is each year more victims have to suffer "Devastating Damages" to consumers "Expensive Planned Wedding" that become ruined as a direct result of the "illegal" negligence of the bridal dress industry executives (many)who do nothing to stop the repetitive crime yearly. Ladies we all need to stay together so that Harry Kaufman is "arrested" for his "repetitive criminal activity" in Society that causes all to suffer by paying higher taxes. To Harry's victims: Be sure to "Demand" of the PA State Attorney's office, that Harry, Ira & Margaret be "Arrested" and the Kaufman's feel real "devastation" (sitting in a Jail cell) since apparently the Kaufman's failed to learn their lesson the first thetime around. Also, the PA State Attorney (Mr. Mendelsohn) is well aware of bridal dress scams as Peggy (previous poster) provided (2003) him with an informative brief explaining the "Illegal" repetitive destruction many bridal retail executives cause many ladies nationwide each and every year. Mr. Mendelsohn failed to "properly" handle the criminals (just like Kaufman's) in 2003 and now my heart breaks to read all the new complaints and "UNNECESSARY" STRESS caused to consumers who are always the ones who have to pay for Hollywood and corporate criminal like Harry Kaufman. There is overwhelming evidence (30 years of complaining ladies) and Mr. Mendelsohn is wasting taxpayer monies by failing to stop the repetitive crime at the core (manufacturers in my opinion) instead of being "reactive" each year to these crimes of fraud. Wasting taxpayer monies that could be better spent on the needy. If there are any ladies who want to join together (one attorney to represent our interest) please let me know. I have done a two-year investigation of bridal dress retail executives and the evidence is overwhelming and all gathered to save money for consumers. Ladies nationwide are more powerful by having one attorney to represent us all instead of each lady (100's) having their own separate attorney while each attorney waste time researching each separate case charging you to do so. Highly taxing and burdening consumers pocketbooks. Ladies the evidence is free for your via one attorney. Ladies the research has already been done and if past victims gather, we are very powerful to stop this "repetitive" crime to help potential victims in 2005 2006 and 2007 if "History" (of bridal dress scams) provides lessons. The "Crime" of bridal dress deception is occurring all over the country and it is time the U.S. Justice Dept. start addressing all the "Corporate" criminal who cause "Confusion", "Un-Necessary Stress", "Loss of Taxpayer and Consumers monies each year addressing "All" the Harry Kaufman's and Vera Wang's of the industry. Ladies we need to stay together as our "honest" testimonies can finally "Force" the U.S. Justice Dept and the Fed. Trade Commission to finally address the repetitive deception in the bridal dress industry. We also need witnesses (mothers, fathers, sisters and friends of the bridal parties) to file complaints as "Witnesses" to the deceptions. I have been interviewing many witnesses (ladies who feel defrauded by bridal dress executives) nationwide and just about every lady nationwide knows of or has witnessed/experienced bridal dress retail executives who defiantly fail to obey the laws that govern the garment industry. One reason this crime continues each and every year is the "Inadequacies" of many local state attorneys (Mr. Mendelsohn-PA, Mr. Gamma-NY, Mr. ????-UT, Mr. ????-MD, etc.) who are more confused then consumers in my experience opinion. Let me hear from any person (man or woman, victim or witness, old or new complaints) who wants to join together to request your money back for your "unnecessary" destroyed wedding expenses and taxpayer monies redemption by the criminal Mr. Harry Kaufman. They say Harry, Margaret and Ira Kaufman are innocent until proven guilty. But my opinion is that they are already proven "Guilty" by the honest witness testimonies of many of his "defrauded" bridal parties nationwide. Send Harry, Margaret & Ira to Jail for "Life" is my opinion. One, two, three strikes and Kaufmans are out/in jail, for "Life". That is reasonable Jail sentence for Kaufman's repetitive crimes, isn't it ladies? Finally to all ladies, victims, witnesses and retail executives who want to help. Let us all join together in a class action suit, which will be more efficient for all defrauded consumers. Ladies your voices are our most "POWERFUL" weapons against "Thugs" (corporate bridal dress executives) who "promote, aid and abet" the crime of bridal dress fraud causing "UNNECESSARY" STRESS for so many bride's weddings each and every year nationwide. I await ladies responses. I know of an attorney who handled the nationwide "smoking" consumers suit against manufacturers. I think I could convince him to help. But not unless you ladies speak out loud with your voices in written form! Keep the complaints coming, as they are our most powerful weapons! Good day to all scammed and defrauded bridal dress victim and to Hollywood Starlet who get "Free" dresses from Manufacturers (like Vera Wang) who defraud consumers like my family to afford Hollywood's free dresses. That is my opinion, of course. I await early responses! p.s. ladies, Don't listen to posters like "Gertie" who provide one sided opinions that only help retail/manufacturers executives who "promote" the crime yearly. Ladies are sick of it retailers and we are telling you so with the many complaints already filed at many state attorney's offices nationwide.

First off, I think this whole thing has gotten off topic. I feel like we were discussing Kaufman's Wedding World, and the issues involving the company and their service, and now all of sudden, it is about starving children, rape victims, and Vera Wang. I used to work at Kaufman's, and I can say as an employee, there were times it was trying to work there. Watching wonderful people come in and get burned was never anything we liked to see as employees. I know for myself (at least), I did all I could to get information about orders for the customers. Most girls who worked in the store I worked in were just as caring. You have to understand that we experienced the same amount of frustration everyday trying to get in contact with the corporate office. We wanted nothing more than people to be happy to have what they ordered and more importantly, to have what they paid for. The only communication the employees have with the Order Department is through a fax machine, as no one ever answers their phone at Corporate, which some of you have experienced. So, we would send fax after fax after fax attempting to get these dresses in for the customers. As much as you all would like to believe the employees of KWW have control, we can only do so much. And most of us were ok with that, for this was a job that paid our bills, where we made good friends, and the majority of the time, experienced such happy endings with our brides. That doesn't mean we had hearts of stone and were not affected when dresses did not come in. We pulled as many strings as we could and would even drive to the Warehouse to get merchandise for the customers. Unfortunately, there were employees that maybe weren't that caring, but I know many of them were. You have to understand that we worked so hard to get the dresses in for the women who came in our stores. Most of us lied about wedding dates so I dresses would come in on time. However, there were times when we were doing all we could, calling, faxing, etc. and then someone calls the store and goes balistic. Now I am not saying I do not understand why the behavior came about, but being on the other end of that really is difficult. I've been screamed at, cursed at, threatened, and there has honestly been times when I had to call the police because customers were completely out of control. Now, when customers approach me in this attacking aggressive manner after I have been working all day to find out information on their dress, I'm expected to be even more motivated to do something for them? That to me, is an unfair request. I've had bridesmaid after bridesmaid call and threaten me about their gowns, to the point where I would stop answering the phone so I would not be harrassed. When situations like this come up, I often wonder how people expect to get anything acting like such a fool, screaming, crying, and being mean. Now to clarify, I am not saying I don't understand those behaviors, because I could not possibly imagine being without bridesmaids, flowergirls, or a bridal gown. Regardless of the situation in your life, does that give you the right to treat someone less than human? None of these brides understand the work that goes on behind the scenes at Kaufman's Wedding World. None of these brides understand the amazing amount of phone calls and faxes we have put through in order to get dresses into the store. There was even an instance where I called the manufacturer pretending to be a customer in order to push along an order. I just hate reading all of these posts about the employees not caring. Now, don't get me wrong, I know some of them don't, but let's not stereotype all of the Kaufman's employees because of a few bad eggs. I know the apologies are not coming as fast, soon, and plentiful as most of you would like. While I worked at Kaufman's, I know we did not let a girl walk out of that store without an apology if our hands were tied and there was nothing else we could do. Just so more craziness does not start on behalf of my post, I hope to get across the point that I understand the frustration and hurt that goes along with what you are calling "wedding fraud". To me, it was not a fraud, but I can absolutely understand where you could think that. Please know that most employees at Kaufman's were not part of this so-called 'scam', we were just working for a living. Jobs are not as plentiful as they once were, and to go out and look for another job is hard work. Also, if nothing else was gotten out of my post, I hope you read this and realize that being nasty and mean to anyone is no way to get what you want. The people you usually scream and yell at are not the people who created the hurt and frustration. People are much more likely to help you if you just act like a normal human. I wish you all the best, and hope that maybe you get over all the pain and frustration KWW has caused you.

Juliet, It is clear you failed to comprehend the complexity of "Bridal Dress Scams and the effects on our Society" and I can tell by your "unhelpful" post above. Who cares if my grammar is not perfect, I am not trying to get an award on grammar, English or spelling, etc. I thank you for your corrections though. Would you like to be my editor? Your (Juliet) post also spells wrong "Grammer" vs. "Grammar". Too, you spelled "English" with a small "e" when it should be capital "E". Plus, your statement "Your ranting ARE absolute torture" should be "Your ranting IS absolute torture". So Juliet, before you make judgment on others, please be "perfect" yourself and if you want to (I don't), go back to school too. As a 3-time victim of bridal dress sales (con) artist, "Brutalize" is the first word that pops in my head when I think of bridal dress executives (like Vera Wang and others) who deceive and brutalize (by unlawful verbal deceit) sweet innocent brides yearly. Similar to the Taliban who brutalize the "weak" general public by stealing their money and dreams. Like I said, the only difference is the Taliban uses guns and bombs while many bridal dress executives use verbal deceit, conspiracy and trickery (illegal fraud) to make many (not all) sweet innocent brides cry at the sight of their bridal dresses. The other difference is that the Taliban are dressed better than some of us bridal parties. My opinions, of course. Juliet, Do you have any solutions on how to stop the repetitive crime of bridal dress fraud yearly? How does your post/attack help defrauded bridal dress victims nationwide? I am so happy you got your prom dress for $80.00. That is great! One thing you and I agree on is that no lady should waste their hard earned dollars giving to corporate bridal dress executives who don't provide (many times) the dress contracted and brutalize many ladies who ask for answers. Ladies, my seamstress (20 years bridal dress experience) recommends going to the department stores instead of bridal dress retailers as "many times" better quality dresses (with proper garment tags) in any size you want can be bought "ready to wear" right off the rack. Also the department stores don't switched materials, employees don't brutalize you and you many return the dress to the rack if it is faulty. Bridal retailers don't give you the same courtesy, as they always have a "no return policy". My suggestion is to just don't patronize their businesses and you can be sure you won't get scammed. Ladies are not privy to which executives are misleading us so for now, just avoid them all is my suggestion. Juliet, I have spent two years working every minute of my spare time in bringing together "supporting evidence", "material evidence", "circumstantial evidence" and witnesses testimonies (100's) so that we defrauded victims nationwide will be able to show the Federal/State authorities how "REPETITIVE and DECEPTIVE" bridal dress industry executives can be. I know wedding dresses are not as important as sexual abuse victims and starving children, that is common sense, Juliet and has "nothing" to do with bridal dress retail fraud. So why do you bring in up? I also know (through much investigation and personal experience) that wedding dress fraud has continued for over 30 years. I was wondering if you (Juliet) or any other bridal executives could join ladies in stopping the repetitive deception as described in so many (100's) of ladies complaints nationwide. Juliet, even if brides get divorced, it does not lessen the (first) experience that every young lady dreams about. Mothers and Grandmothers who wait a lifetime to plan and "pay" for their daughter's weddings are misled by industry executives and have filed many complaints as well. How can consumers get word to manufacturers (like V.Wang) that ladies no longer want inferior dresses for high prices. Just show the inferior dresses as sample and we ladies will have the choice to reject it before purchasing. Juliet, before you post another "Useless" memo, my suggestion is for you to begin your investigation by reading "Bridal Bargains" by Denise and Alan Fields (6 editions). They describe a faltering bridal dress industry that deceives many ladies shopping for wedding attire. The Field's (20 years experience) further warn of bridal dress executives who use deceptive (trickery) sales practices to make higher profits for "Them" greedy commissioned selves. Juliet, then go to a search engine (on the Internet) and type in "Bridal Dress Scam" or "Wedding dress Complaints" and spend weeks and months (as I have) sorting through over 20,000 sites (a chaotic mess) to gather supporting evidence and warning articles of bridal dress complaints . Many web sites (not all) confirm the illegal deceptive sales practices of many bridal dress executives nationwide every year dating back to 1997 and earlier. Read, print out and highlight every last complaint nationwide as I have done. I also suggest that you review how the Federal Trade Commission sent out over 3,000 warning letters (2004) to bridal dress executives (retailers and manufacturers) about illegal "missing garment tags" as witnessed by many shopping bridal parties nationwide. The FTC also produced a "Brochure" about how "Not" to be misled by bridal dress executives. You may want to read that too, Juliet. I too suggest that you read the NY Times Business article (06/27/04) by Petra Bartosiewicz called: "Finding the Perfect Dress (and actually getting it)" Describing many illegal deceptions that have already occurred this year. When you are finish reviewing the articles I suggest that you speak with State Attorneys (PA, NY) as I have, speak with the U.S. Justice Department and the FBI as I have, speak/survey many defrauded bridal dress victims/witnesses as I have. Also watch TV wedding shows and commercials, read magazines where designers (Like Vera Wang) brag about how wonderful their dresses are but defrauded consumers like my family are not so convinced that the media advertising is truthful and honest. Then I suggest for you Juliet, to mystery shop bridal retailers and listen to their deception of providing very little information to assist consumers, as I have. Spend your hard earned dollars to try and protect the upcoming "Victims?" of many bridal retail executives as I have. Only then can you call me a "selfish vain waste of space and lazy. I thought the rules of posting are to not attack the bearers of bad news. Juliet, you appalling wrote of me: "Find out what a REAL VICTIM is you selfish vain waste of space and instead of wasting so much time and energy on such a frivolous topic, do something about REAL PROBLEMS for once in your lazy life. What was that all about, Juliet? Are you a retailer? I have found that (unethical?) industry executives are the only ones disturbed by my letters. Juliet, why do you believe bridal dress fraud is "Frivolous"? Criminals in the bridal dress industry are just as fraudulent as Enron executives, Adelphia Cable executives, Morgan Stanley and Arthur Andersen executives and don't forget Martha Stewart, Peter Baconavic, Michael Milken, Leona Helmsly, etc. Fraudulent executives are all over the country and in the bridal dress industry too. Juliet, it is only frivolous if you are the crook committing the crime and don't want it to stop. It is not frivolous for the victims who suffer devastating damages ($50,000. wedding destroyed) while putting up with frivolous/greedy/unethical/unlawful/unhelpful sales "con" artist who many times run the bridal dress industry. It too is not "Frivolous" for the State Attorneys or the Federal Government (nationwide) who waste "Taxpayer" monies yearly addressing the defrauding industry of bridal dress sales. Plus I ask you (Juliet) to review all the wasted tax dollars spent by Federal Trade Commission staff (2004) while they to waste their day sending out over 3,000 warning letter to bridal dress retail executives nationwide. Why is all that wasted money needed. It is needed because bridal dress executives are not always honest, reliable, lawful or ethical. My family (and other families as well) had our $50,000.00 planned wedding event "Ruined" and "destroyed" as a direct results of the illegal sales practices as used by Vera Wang and her "Approved Retailer". Many executives all over our great country are also destroying other ladies wedding events causing victims much loss of monies, loss of experience, loss of photo that reflect inferior dresses, loss of event, more tears, etc. The stress/devastation/loss of monies/loss of experience cannot be described in words Juliet. Except to say bridal dress retail executives act a little like Taliban who too stole innocent citizens monies and dreams. My niece and I spent $6,000 for two Vera Wang dresses that were missing many layers of fabric, way too small with switched materials (Silk vs. Polyester), short bodice and the bow falling to the floor before the first fitting. How does this happen Juliet and why does Vera Wang have no comment? I called her the other day but like many bridal dress executives in the industry, she never returned my call. I previously spoke/wrote 11 different executives (Vera Wang Corp. and Suky Rosan Gowns, PA) and not one executive was of any help. I kept catching all the executives (including the president of Vera Wang-Chet Hazzard) "Lying" and "lying and lying. Where is Vera Wang while her employees mislead consumers? On Holiday spending (illegal?) profits stolen from many defrauded consumers. That is my opinion, of course. Suky Rosan Gowns (Ardmore, PA) also useed their powerful corporate attorney (Sorokin) to threaten victim/me with "Liable" suits for merely complaining I did not receive the couture dress I ordered. The "Ignorant" corporate attorney (Sorokin) had the nerve to tell me (via letter) to "Cease and Desist" from all my contacts with Ms.Rosan (defrauding owner). The unethical attorney (Sorokin) also threatened if I don't stop my contact with Ms.Rosan they "may" hold me legally liable for any loss of profits to Ms. Rosan (the defrauding retail owner). Appalling, bridal dress executives. The bridal dress industry executives and corporate attorney are UNBELIEVABLY, unlawful and unethical with their illegal threats! That was the final straw that broke the camels back! In my opinion corporate attorney (Sorokin) should be disbarred for trying to "Silence" a witness. Attorney Sorokin (PA) is not allow by law to use her powerful law degree to brutalize and silence the defrauded witness/victim further. The corporate attorney (Strent for V. Wang's office) also provided false information to the NY Attorney General's office causing the victim extra work. Just like Martha Stewart so why doesn't Eliot Spitzer (Attorney General for NY) arrest the unlawful, liar, cheater Mr. Hazzard of Vera Wang Corp. Does Vera believe we consumers don't notice the chaos her corporate employees, executives and attorneys are causing victims? Also how devastating it is to receive two inferior copycat (K-Mart special) Vera Wang dress. I will add that my family was not the only ones misled and complaining about receiving Vera Wang copycat dresses as described by many ladies in Chicago (class action suit), Sandra of NY, ladies in PA, FL and MD too. No comment from Vera Wang. I guess she is still investigating (2 years). Juliet, do you have any useful comments? By the way, I would love to get a life if only you and corporate executives in the industry would address the illegal deceptive sales practices of many bridal dress executives nationwide. Until that happens, I will have only a life at the computer trying to help innocent/poor/broke victims/bridal parties and their mothers too, etc. I am always hunting for more complaints from defrauded victims of bridal dress sales and service. Ladies are very powerful by just filing complaints. Eventually the Federal and State authorities will get sick of addressing bridal dress executive deceptive sales practices and arrest the executive who promote this crime yearly. All ladies nationwide who feel they have been misled by bridal dress retailers/manufacturers should send letters of complaint (old or new) to their local Attorney General's office (addresses for each state can be found on the Internet) and if you would be so kind to send a carbon copy of your complaint to: Mr. Phil Gamma New York City Attorney General's office Consumer Fraud and Protection Division 120 Broadway New York, NY 10271 Please reference NY Attorney General's office case # CFN02A10064 Mr. Gamma is aware of bridal dress scams but too, fails to stop the yearly repetitive deception of bridal dress fraud or trickery. Maybe a few more complaint will be the final straw for him too. To all Brides, keep us updated on any concerns you may have while purchasing bridal dresses from many (not all) bridal executives who are known in "HISTORY" to cause "Nightmares" and "Harrowing Experiences" as so many victims/bridal parties have described in previous letters of complaint at many websites. Juliet, Please review all the evidence before you post again. O.K. It is a waste for us consumers to read unhelpful post that make no sense and provide "NO SOLUTION". Good day scammed and defrauded victims. I have so much more to add but will stop here.

Peggy: First off, go back to school and learn proper grammer, spelling and standard American usage of english!!! Your ranting are absolute torture! Second, GET SOME MENTAL HEALTH HELP!!!! If you HONESTLY believe that the term "brutalized" can be applied to a WEDDING DRESS EXPERIENCE, you are seriously in need of major mental health assistance. Have YOU ever actually BEEN brutalized??? Do you know what a truly brutalized person looks like??? You are so self-centered, shallow and vain that you actually think that a wedding dress disaster is a cause to be taken up along with those on the lines of sexual abuse victims and starving children!!! Get a life! How can you DARE compare your petty little gripings to anything done by the Taliban??? Weddings are overrated events and no woman should waste more than $100 on her dress. My dress was an $80 prom dress and it was beautiful. It was also off the rack. To say that a woman only has "one day" for this beautiful event is LUDICROUS when people are divorcing at a rate of 50%. And when you DO get divorced, you want a whole other wedding, white dress and all!!!! Hardly the once in a lifetime event you attempt to make it out to be. Find out what a REAL VICTIM is you selfish vain waste of space and instead of wasting so much time and energy on such a frivolous topic, do something about REAL PROBLEMS for once in your lazy life.

Debbie (Kaufman's employee), Like Deb (consumer of Leesburg, VA) recommended, please reread my last post as you clearly failed to comprehend the contents. Debbie (Kaufman's employee) what in my "allegations (above) were false" as you so ignorantly posted in you last memo above? Please explain! Don't just state the allegation were false, explain what is false so that my investigation will be better informed. I am addressing an "Entire" bridal dress industry nationwide (of which Kaufman's, Vera Wang and David's represent) because it is the "Entire Industry" that quietly allows deceptive sales practices to continue each year for 30 years as far as my investigation has uncovered. Many consumers ordering expensive wedding gowns are sick and tired of local retail executives like you (Debbie) who post misrepresentations (false advertising) while blaming everyone else except yourself for all the industry problems. Debbie, how does your post/attack help in stopping the repetitive crime of bridal dress fraud? It was of no help, in my opinion. Just more false statement from Kaufman's employees which don't have such a good reputation. If Kaufman's was really as great as you say Deb, you would "not" be working so hard to defend the company. Instead of retailers wasting time at sites like this one posting how consumers provide "false allegation" why do you just help the consumers. Nothing false about it Deb (Kaufman's employee) something is going on and industry executives don't want to address many problems because that would mean less profits for greedy executives like Vera Wang. Deb, when you begin your investigation I suggest you to start reading the letters of complaint (about Kaufman's and other) via this and other web sites for many years dating back to 1997 and earlier. Also sort throught the many thousands of sites on the Internet that appear when "Bridal Dress Scams" are typed into a search engine. Also read the Better Business Reports that list most Kaufman's retail stores in PA as having "An unsatisfactory record due to unanswered complaints". My one sided opinion is needed to help protect future victims/confuse consumers/innocent bridal parties (lambs) who are illegally lied to and defrauded by many (not all) corporate executives (wolves) who are some of the greediest unethical executives nationwide and Canada too. Even greedier then Ken Lay (Defrauding Enron Executive). Bridal dress executives, dressed in high fashion (like Vera Wang) and "LOOK" like "LOVELY LADIES" but if the truth were known, many bridal dress executives are brutalizing thugs (ladies?) who have a total disregard of the laws that govern the industry and the consumers who keep them in business. Deb (Kaufman's), ladies know bridal dress industry executives are very helpful to "some" consumers (friends and family of industry executives and Hollywood starlets who sometimes get "Free" dresses). I am not addressing the "happy brides/starlets" as the happy brides don't need help because they are "Happy". I'm sure you (Deb) have made many ladies happy but why doesn't the industry make all beautiful brides Happy? When it comes to retail executives helping some consumers/brides (innocent and broke) there is very little help while employees steal their monies and blame distressed brides for being too fat. Executives also make false statements like: "Your dress will arrive next month, next month, next week, next week, next Thursday, next Thursday, tomorrow, tomorrow, May 6, 7, 8, 9 and 10 and the dress is still not there". Why Deb? Are there answers anywhere? Who is at fault for so many late arriving dresses nationwide? Who is responsible for consumers being so misled on "Arrival Dates" There is a "trend and pattern" that can't be denied by bridal dress retail executives any longer. With the day of the Internet (my husband helped develop prodigy), ladies are more powerful because we can read the many "repetitive" complaints all over the nationwide. Is there anyway you (Deb) and I could improve the faltering bridal dress system or is it out of your hand like Allison (Kaufman's employee) who posted above? I welcome comments from retailers and manufacturers but so far all they do is blame the consumers for being too fat. Appalling Deb! I have spoke with many, many witnesses (friends, family, merchants, seamstress and other distressed victims) and too have read many hundreds of complaints nationwide involving the same old "Repetitive Crime" of bridal dress fraud (or trickery as the dictionary describes it). Many manufacturers (like Vera Wang, etc.) nationwide are the "Core" of the problem with bridal dress misrepresentation/fraud. It is manufacturers who show couture "Sample" dresses (via many media/retailers) and then deliver (ordered) inferior dresses that fall apart before the first fitting. Why is this happening? Do manufacturers have any comments on the cheap dresses arriving from factories that are barely meeting industry standards from many manufacturers? No comment from executives as of this date! In the year 2004 consumers know manufacturers are highly sophisticated and so I fail to understand why so many dresses arrive late. Many manufacturer's nationwide (bridal dresses or any other products) probably know to the minute how long it takes their factories to design, produce and deliver every dress/product. So why are so many dresses late? Why do retailer promise dresses they can't deliver until a week before the wedding causing many victims to cry. Where are the answers Debbie? No one in the industry (including Vera Wang) will answer or address the industries "repetitive" deception and so it continues in 2004 despite my warnings in 2002, 2003 and 2004. I know that because I have been asking "good" executives to help stop "bad" retail executives from brutalizing many (not all) consumers shopping for wedding attire. No response for two years. Deb (consumer in Leesburg, VA), Thanks so much for taking time to write and help me warn other ladies to "never" shop at a local bridal dress retailers as their ethics of honest business sale practices exist mostly for the rich, friends and family of industry executives and don't forget Hollywood starlets who "many times" get free expensive bridal dresses from designers like Vera Wang. For general consumers, I would recommend boycotting "all" local bridal dress retailers until such time as the "Bridal Dress Industry" stops deceiving our most precious commodity (brides) nationwide who only get one day in their life to plan and wear a beautiful dress. Deb (Leesburg, VA), please let us know which retailer/manufacturer made your wedding dreams a nightmare of "hell"? What were the details? Who was the owner of the bridal shop? What is the name of the bridal shop? Lets post your entire story so that other "sweet innocent brides" will be warned to not fall victim to any bridal dress executive. Donna (original poster), it is great to hear from you and you are so right that Mrs. Kaufman (herself) is at fault. She has all control over the samples she uses, orders she take and deliveries (late dresses) as well. However many manufacturers (as well) are also at fought for many reasons. There are too many reasons to list at the moment. Some are listed below in the P.S. Bridal dress retail executives are "Known in History" as being uncooperative, snotty, causing consumers brutalizing nightmares, treat you like an "Idiot" and making consumers spend months complaining before executives finally address their illegal activity. For me, I have been waiting two years for a "proper" response from Vera Wang Corporation. I keep pressing. No way am I going to allow Vera Wang corporate president (Chet Hazzard) to get away (he lied, cheated and stole my money) with his part of the deception. Mr. Hazzard was "Aiding and Abetting" his local retailer (Suky Rosan Gowns) in the crime of bridal dress fraud and I can prove it beyond a reasonable doubt. I wrote Mr. Hazzard and told him that he was a fraud and do you know what the little chicken's (Mr. Hazzard/president) did, he got a powerful corporate attorney to help further deceive my family. All of his action were illegal, I explained to Mr. Hazzard. It is unbelievable that our Federal Authorities (like the Federal Trade Commission) are at a loss of how to stop the repetitive crime. Donna, it is appalling that retailers can promise dresses to arrive and then not produce the dress until 2 days before the wedding. Many of my family and friends have endured the same nightmare and devastation "forced" upon us by illegal greedy corporate bridal dress executives. Bridal dress executives are failing to understand "ALL" the "devastation" to consumers planning expensive weddings? The "Unnecessary" stress, lose of monies, loss of event, loss of a one time experience, loss of photos that reflect inferior dresses, loss of fun, waste phone calls and complaint letter, etc. are all as a direct result of illegal negligence of executives who order and produce bridal dresses. Defrauding bridal dress executives also cost victims higher taxes because local state attorneys have to address consumer's complaints year after year. Consumers are always the ones to lose. All while top corporate executives (like Mr. Hazzard) go on "holiday" with the profits scammed from many ladies nationwide. My personal experienced opinion, of course. My post and recommendations are to help future (potential) victims (2005, 2006, 2007) so that they do not have to endure the Illegal, unethical, brutalizing deception involving many retail executives in the bridal dress industry nationwide. All ladies nationwide who feel they have been misled by bridal retailers/manufactures should send copies of their complaints to local Attorney's General's office (addresses for each state can be found on the Internet) and if you would be so kind to also send a carbon copy to: Mr. Phil Gamma New York City Attorney General's office Consumers Fraud and Protection Division 120 Broadway New York, NY 10271 Please reference case #CFN02A10064 Mr. Gamma's office is on notice (two years) of the nationwide problem of many consumers being deceived on bridal dresses being orders. So Mr Gamma and his office has merely dismissed the nationwide deception of bridal dress executive who run the industry. Causing more victims and more work for state attorneys nationwide who waste taxpayer monies by not stopping at the "Core" of the problem which I believe to be Manufacturers (like Vera Wang). But I believe we defrauded consumer can make a difference if (and only if) defrauded consumers/victims take time to file written complaints. This year (2004) especially is more important then ever. So hurry and get the complaints filed. Have your friends and family file complaints as witnesses to the deception as well. We need witnesses to verify ladies/brides complaints. The more complaint filed, the more powerful we consumers are against greedy corporate executive and their powerful representing corporate attorneys as well. Donna (original poster), you were so right when you wrote: "Mrs. Kaufman should be ashamed of herself!!!" In my experienced opinion Mrs. Kaufman should not only be ashamed of her deceptive company actions but too, I believe the PA State Attorney (Mr. Mendelsohn-Western Division) should arrest Mrs. Kaufman for her repetitive deception as described by many of her deceived customers. Mr. Mendelsohn (PA State Attorney) has too wasted taxpayer dollars by addressing a defrauding bridal dress retailer who closed her shop in the middle of bridal season leaving many bridal parties in distress. Why do so many retail executives do this every year? Why do manufacturers provide dresses for retailer that switch locations yearly? Why, Why, Why? Ladies, if "History" provides lessons, then the lesson for bridal dress purchases is to avoid the entire bridal dress industry until such time as the industry executives address all the "PROBLEMS" that negatively affect/defraud many consumers/brides. Many consumers are having their expensive planned wedding events ruined with all the illegal chaos bridal dress executives "Create". If any ladies want to help me petition the Federal Authorities (nationwide problem) it can be done by posting any complaints (big or small/old or new) at this web site. Even if you feel you were misled 30 years ago I ask that you still file a complaint as I am trying to show a "repetitive pattern" of "deceptive sales practices" over many years "by many executives" who "Order" bridal dresses nationwide. I heard my mother speak of bridal dress scams back in 1967 and I experience switched materials at my girlfriends wedding (early 80's). I too received an inferior made (to the sample dress) wedding gown in 1989 and too at my niece's wedding (2002) where Vera Wang corporation and her approved retailer brutalize my family with their lies while they "stole" our money just like the "Thugs" of the Taliban. It is my opinion that the only difference between bridal dress executives and the Taliban is that the Taliban uses guns and bombs while highly educated executives use verbal deception of trickery (fraud) brutalizing any victim who tries to speak out (like me). That is why we need past witnesses (written complaints) to verify this crime haunted our mothers, daughters, sisters, aunts, grandmothers, friends and our nieces too. After being a three-time victim of illegal greedy corporate executives and investigating for over two years, I feel as though I am an expert on the repetitive deception. Good day scammed and defrauded victims. I would love to hear from manufacturers and retailers nationwide about how to correct the many deceptive sales issues of bridal sales. Defrauded ladies await industry's executives early response on how to correct the illegal sale issues. Peggy P.S. Hundreds of repetitive consumer complaints involve the same old "Repetitive" illegal or unethical sales practices, such as: 1. Late Arriving Dresses: That is called a "Failed Expressed Warranty" or "Failed Verbal promise" or "Breach of Contract" and it is unlawful to express what you can't deliver (late dresses). If retailers can't get the dresses on time, stop taking the orders. It is so simple, Debbie. Nothing is out of your hands. You could always quit. That would be my recommendation to any employee who get headaches from their job. 2. Switched Materials: Designers (like Vera Wang) advertise (media, magazines and retail shops) couture sample models in the best silk satin available to the rich. Then many "Thug" retail employees (lovely ladies, not?) switched the materials and illegally deliver 100% polyester. How does that happen Debbie? Why does it continue? Where is Vera Wang's comment? Vera has no comment (I called her) but she deceptively allows her corporate attorney cause more confusion by sending a letter to the NY City State Attorney providing "False" information. The NY City State Attorney arrested and convicted Martha Stewart for providing false information and I believe that Vera Corporate president (Chet Hazzard) should be arrested for misleading the NY City State Attorney too. 3. Switched Sales Tags: Retailers are known in "History" to switched sales tags as reported in many letters of complaint nationwide and also mentioned in warning books such as "Bridal Bargain" by Denise and Alan Fields who describe garment tags missing in 3 out of 4 bridal dress retail shops nationwide. An awful high percentage of criminal activity. There is a trend and a pattern of "illegal" sales practices involving many bridal dress executives nationwide that can't be denied any longer Deb. So why don't the manufacturers and retailers associations join me and other ladies in making a big change to better meet consumers needs while allowing retailers to make a "REASONABLE" profit. There is a happy medium somewhere, I believe. 4. Switched/Missing Garment Tags: Another BIG problem that "Haunts" ladies shopping for wedding dresses. It is "Illegal" to switched garment tags according to the "Federal Textile Products Identification Act of 1958". But bridal retail executives continue to dismiss the law while brutalizing and mislead many consumers each year and this year too. The Federal Trade Commission sent out (2004) over 3,000 letters to bridal dress executives warning them about "missing garment tags". Debbie, did Kaufman's receive the warning letter from FTC? 5. Dresses that are too small: Many bridal dresses arriving from many designer factories are "TOO SMALL" making it very difficult for seamstresses in the industry to correct the problems of many "Mass Produced" bridal dresses. Why are so many dresses too small? How could Vera Wang send dresses that are too small? Profits? Maybe Debbie (of Kaufman's) could explain? 6. Brand new bridal dresses: Many "ordered" new dresses from bridal dress manufacturers arrive directly from the factory with stains, too small, beads and bows falling to the floor before the first fitting! Why is this occurring with brand new dresses being ordered at high cost? Ladies if you go to the department stores (Saks, Bloomingdale, etc.) you can find a "high Quality" dress for $500.00 so don't just rely on bridal shops for your selection as many times they don't provide what is ordered (from samples) anyway. We know that through the many hundreds of complaints file by distressed bridal dress consumers. I have known about bridal dress scams for 30 years and have been a 3 time "Victim" my self. So my empathy for other victims is great and not of a "Scorned Women" as Debbie (of Kaufman's) so ignorantly describes. Scorned Women is not strong enough to describe all the devastation my family endured with Vera Wang and her approved retailer (thugs). Also ladies, the department stores allow you to return any dress you are not satisfied with. But bridal retailers always have a "NO RETURN POLICY" making it difficult to return any dress. My seamstress (20 years experience on bridal dresses) explained that the Department stores carry better quality dresses for less price that the local defrauding retail executives. 7. Unhelpful, brutalizing Bridal dress Sales Staff: Many retail executives illegally mislead/lie/steal and cheat consumers on many "repetitive" deceptive sales practices nationwide and then brutalize consumer who asks why? Like my family and many other distressed bridal dress victims too. This is a big problem Debbie! The industry needs to stop promising dresses they can't deliver. That is called a "Failed Expressed Warranty" and it is illegal. All retailers nationwide can't sell Rolls Royce (couture sample dresses) and deliver a Hyundai (inferior copycat K-Mart dresses) and then tell the consumer they are too fat and there is a No Return Policy. Illegal deception, in my opinion. 8. Bridal dress manufacturers (like V.Wang) aid and abet the crime: Manufacturers help retail executives in the crime with their "lack" of help in stopping retail executives who scam consumers. We paying consumers keep designers (like Vera Wang) in the riches they have become accustom to. Vera Wang is very rich and now I am wondering if "some" those riches were obtained through fraud as experienced by many Vera Wang brides in NY, PA, IL, MD, etc who ordered Vera Wang Couture models. Manufactures of bridal dresses further promote the crime by having their corporate attorneys file false lies with respectable agencies like the NY state Attorney's office. I could go on but I will stop here.

Hello Ladies, I am the Consumer who wrote the origional complaint and I know from experience that the problem is NOT the manufacture...From my experience, I think Mrs Kaufman herself is to blame. After numerous calls to the stores and corporate offices, I finally received a call from Mrs Kaufmann herself.. (this was after months of trying to get resolution from the store) When I tried to express my concerns with Mrs Kaufman, she just talk around me treating me like an idiot and not once did she apologize for any of the problems I encountered. You would think since I ordered 5 Bridesmaides dresses and 2 flowergirls dresses in Aug of 2002 and at the time she called me back it was April of 2003, that there would be some type of apology...But NO, there was nothing but rushing me off the phone... I also want to mention that the Maid of Honor's dress did not show up until 2 days before the Wedding which was May 10th 2003. Mrs Kaufman should be ashamed of herself!!! Luckily I bought my dress at David's Bridal, and my dress was received within 2wks of ordering and my dress (I was the Bride) was hand made. SO, WHAT DOES THAT TELL YOU????????

So Debbie.... Here's my question. Who do you suggest I call about my Kaufmans originals that were due in August 7th for my September 3rd wedding. Certainly there must be someone with information, but I've called coporate numerous times with no response. I too have been lied to. I was told that my flower girl's dress could be ordered, only to be called 2 weeks after it was paid for and informed that the dress could not be ordered. The salesperson had the nerve to tell me that they would see IF there was anything they could do for me, but that I needed to call back ASAP because time was running out. I had that very same dress in hands 2 1/2 weeks later from another store. I'm still waiting for a refund. Also, I had paid an additional fee for a "rush cut". When I first spoke to the salesperson, I was quoted a fee of 25$ for the dresses to come in by the 7th. When I called to make the payment (the same day), the next person demanded $30 for the dresses to be in the 14th. When I pointed out the discrepency, she insisted that the previous salesperson had misqouted me, but that the delivery date was indeed the 7th and that she likes to quote a later date so customers won't be disappointed if they come in late. Either way, it is now the 19th and no dresses. We have been told however "good news, the order has been confirmed so it is coming."..... And tell me, was not coming really an option? If you have a problem with people calling you and insisting on merchandise that has been purchased and promised to them in time for the biggest event of thier lives, then I have to agree with Peggy....Get out of the business. Either that or do your job and provide customer service, not repeated disappointment. I would also suggest that rather than criticize the consumer, you spend your efforts trying to get a response from management. This has been the most poorly run business I have ever encountered. Sincerely, Shannon Cincinnati, OH Dresses purchased in Timonium, MD

Debbie you need to reread Peggy's latest post, she did NOT claim that your store carried Vera Wang dresses, it was that she has done investigative work on the industry and Vera Wang dresses is just one of the manufacturers. No where did she claim your company carried that brand of dress. She was just talking about the industry as a whole. I know what I went through when buying my wedding dress at a different shop and it was hell. The industry needs to change big time.

Debbie you need to reread Peggy's latest post, she did NOT claim that your store carried Vera Wang dresses, it was that she has done investigative work on the industry and Vera Wang dresses is just one of the manufacturers. No where did she claim your company carried that brand of dress. She was just talking about the industry as a whole. I know what I went through when buying my wedding dress at a different shop and it was hell. The industry needs to change big time.

Debbie you need to reread Peggy's latest post, she did NOT claim that your store carried Vera Wang dresses, it was that she has done investigative work on the industry and Vera Wang dresses is just one of the manufacturers. No where did she claim your company carried that brand of dress. She was just talking about the industry as a whole. I know what I went through when buying my wedding dress at a different shop and it was hell. The industry needs to change big time.

Debbie you need to reread Peggy's latest post, she did NOT claim that your store carried Vera Wang dresses, it was that she has done investigative work on the industry and Vera Wang dresses is just one of the manufacturers. No where did she claim your company carried that brand of dress. She was just talking about the industry as a whole. I know what I went through when buying my wedding dress at a different shop and it was hell. The industry needs to change big time.

Peggy, You are apparently a woman scorned. You really need to get a life. Not only are your allegations false, they are also one sided. At Kaufman's, we don't even sell Vera Wang. So how does that apply to us. I know several customers who have found out very helpful information from manufacturers. Who are you to tell me to find another job. I help thosands of customers every year that are happy and love there bridal dresses. I love to help brides. It is rare that we have problems. All bridal salons have problems including David's Bridals. You can not take one incident and refer it to everthing else. Keep investigating cause apparently you won't get over the chip on your shoulder. And the next time you reply to my me message please make some kind of sense.

Debbie, We scammed and defrauded bridal dress victims do understand higher profits are made by bridal dress retail executives who illegally defraud/deceive consumers repetitively with the crime of bridal dress fraud (scams) each and every year nationwide. Debbie, you wrote: "And for the record all bridals shops have yhe (the) same problems. The purpose of me writing this is the employees in the store are never responsible; it could be the manufacturer or the corporate office. We know no more than you do. So give us a break." Debbie, scammed and defraud victims of bridal dress retail and manufacturer executives no longer will give you (employees) a break. As you stated above, "you know just as much as victims/consumers" and that is enough to "Determine" that many bridal dress executives are not "Always" lawful. So Quit, Debbie, give your headaches and defrauded consumers a break! Further Debbie, you were so right when you stated that "All bridal shops have yhe (the) same problems. I agree, especially since I have been investigating the defrauding industry for two years. There is overwhelming evidence to support the criminal activity. Debbie, you also wrote: "You will find out plenty from them (manufacturers), we only know what corporate will tell us. The above is not true is it Debbie? Again, manufacturers of wedding dresses are known in "History" to provide little or no information to scammed and defrauded victims/consumers who ask their help. I ask Vera Wang Corporation (manufacturer) for help in stopping Vera's local retailer (Suky Rosan Gowns-Ardmore, PA) who defrauded my family by showing as sample a "silky" satin Vera Wang and delivered a "100% polyester" satin poorly made Vera Wang dress. Vera Wang's corporate response was to have her corporate president (Chet Hazzard) stop his "Holiday" to defraud (mislead/lie) me further while helping his friends at the retailer (Suky Rosan). Debbie another poor suggestion for consumer is your suggestion to: "In the future do research before you make such a big purchase." Debbie, I have been investigating the "repetitive" crime of "Bridal dress fraud" nationwide for the past two years. Consumers can't do research because manufacturers like Vera Wang and retailers (like Kaufman's)provide very little information. Read the many hundreds of complaints file by distressed consumers verifying executives are providing very little or no information making consumers cry. Do some research, Debbie. The repetitive crime of bridal dress fraud is very bad and corporate executive (making high profits on the crime) don't want it to stop. Were are manufacturers (like Vera Wang) to answer questions. They remain hidden behind corporate attorneys because it is my belief that executives are affraid to answer because they might get caught lying. Just like I caught Vera Wang's corporate president, Mr. Hazzard. It is a long story; I will explain later if anyone wants to hear such devastation cause directly by Vera Wang and her "Thug" president and employees. That is my experienced opinion, of course. Nationwide the overwhelming evidence proves beyond a reasonable doubt that "Employees" (like you Debbie) aid and abet the crime of corporate bridal dress fraud with your "Lack" of help in stopping the repetitive crime. So go away unless you as an "Employee" have a "Helpful" suggestion on how to stop the "repetitive" crime of bridal dress fraud nationwide yearly that causes many brides to cry on what is suppose to be the "Happiest Day of Our Lives". Good day scammed and defrauded bridal dress victims.

I understand there are problems in any business. Customers need to understand that employees just work in the stores, and people just acting a fool is not going to solve any problem. The employees in the stores want you to have the dresses just as much as you do. Do you really think we want the headache? In the future do research before you make such a big purchase. And for the record all bridals shops have yhe same problems. the purpose of me writing this is the employees in the store are never responsible, it could be the manufacturer or the corporate office. We know no more than you do. So give us a break. If you have a problem, contact the manufacturer of your dresses. You will find out plenty from them, we only know what corporate will tell us. We are regular people trying to support ourselves and our families.

Allison, Just like many employeee in bridal dress sales, why does it take you over a year to finally say, I'm Sorry! The complaint was back in 04/02. Consumers no longer want apologies from greedy unethical unlawful bridal dress executives (nationwide) who cause brides to cry with the repetitive crime of "Bridal dress Fraud" resulting in many "Customer Frustrations" nationwide. Get with it Allison, will you! Defrauded victims no longer will be patient and you may tell Margaret Kaufman, I said so. Allison, what is it that is "out of your hands"? Please explain the details so that consumers will have a better understanding of the problems retail executives have with manufacturers. Do bridal dress manufacturers provide couture sample dresses for retailers to use as sample and then provide inferior dresses, poorly put together, many sizes too small, many months too late, with switched sales tags and switched materials (etc.) while retail executives brutalize us with their "No Return Policy and profit via a crime of fraud. Do poorly made dresses arriving from many manufacturers cause retailers problems when consumers complain about cheap "inferior" dresses arriving late for "High Prices" from many bridal dress manufacturers, including (but not limited to) Vera Wang Bridal House, in my experience and opinion? Do manufacturers think consumers won't notice if they have been provided a cheap dress after viewing couture samples. Consumers do notice and please tell manufacturers that many complaints nationwide verify it beyond a reasonable doubt. How about if you as an employee (Allison), explain to consumers nationwide what your (retailer) problems are so that we may further press manufacturers (or the proper parties) to find out why. Many women are "crying" over cheap inferior bridal dresses arriving after ordering what they describe as a superior quality couture sample dress as being; "The dress of my dreams"! Why, Allison, please explain. It could further help my investigation of "Bridal Dress Scams and the Effects on Society". No more wasted time with I'm Sorry, Allison, just get the problems corrected and if you can't get them corrected, explain why. The Better Business Bureau's records of Kaufman's Wedding World speaks for it's self so get back to work and handle the problems "Created" by bridal dress executives like the ones who work for Kaufman's Wedding World and Vera Wang Bridal House in my opinion, of course. Why do so many consumers complain about wedding dresses, Allison and what is it that is "out of your hands". Ladies if I were you, I would go to the Department stores who carry better quality gowns for less price then what is arriving from many bridal dress industry executives. ****Based on the BBB records whcih are free**** Kaufman's Wedding World Altoona, PA Margaret Kaufman, owner Based on BBB files, this company has an "unsatisfactory" record with the Bureau due to a history of not responding to customer complaints brought to the companies attention by the BBB. Kaufman's Wedding World Camp Hill, PA 17011 Margaret Kaufman, owner Based on the BBB files, this company has an "unsatisfactory" record with the Bureau due to unanswered complaints. Kaufman's Wedding World Chambersburg, PA 17201 Margaret Kaufman, owner Complaints against this business concern delivery issues, guarantee or warranty issues, refund practices and service issues. Kaufman's Wedding World Harrisburg, PA 17112 Margaret Kaufman, owner Based on BBB files, this company has an "unsatisfactory" record with the Bureau due to unanswered complaints. Complaints against this business concern credit or billing disputes, deliver issues, product quality, refund practices and service issues. Kaufman's Wedding World Lancaster, PA 17601 Margaret Kaufman, owner Based on the BBB files, this company has an "unsatisfactory" record with the Bureau due to unanswered complaints. Complaints against this business concern delivery issues, product quality, refund practices and service issues. Kaufman's Wedding World Reading, PA 19610 Based on BBB files, this company has an "unsatisfactory" record with the Bureau due to unanswered complaints. Complaints against this business concern contract disputes, credit or billing disputes, delivery issues, product quality, refund practices, repair issues, selling practices and service issues. Kaufman's Wedding World York, PA 17404 Based on BBB files, this company has an "unsatisfactory" record with the Bureau due to unanswered complaints. Complaints against this business concern service issues.

Allison, Just like many employeee in bridal dress sales, why does it take you over a year to finally say, I'm Sorry! The complaint was back in 04/02. Consumers no longer want apologies from greedy unethical unlawful bridal dress executives (nationwide) who cause brides to cry with the repetitive crime of "Bridal dress Fraud" resulting in many "Customer Frustrations" nationwide. Get with it Allison, will you! Defrauded victims no longer will be patient and you may tell Margaret Kaufman, I said so. Allison, what is it that is "out of your hands"? Please explain the details so that consumers will have a better understanding of the problems retail executives have with manufacturers. Do bridal dress manufacturers provide couture sample dresses for retailers to use as sample and then provide inferior dresses, poorly put together, many sizes too small, many months too late, with switched sales tags and switched materials (etc.) while retail executives brutalize us with their "No Return Policy and profit via a crime of fraud. Do poorly made dresses arriving from many manufacturers cause retailers problems when consumers complain about cheap "inferior" dresses arriving late for "High Prices" from many bridal dress manufacturers, including (but not limited to) Vera Wang Bridal House, in my experience and opinion? Do manufacturers think consumers won't notice if they have been provided a cheap dress after viewing couture samples. Consumers do notice and please tell manufacturers that many complaints nationwide verify it beyond a reasonable doubt. How about if you as an employee (Allison), explain to consumers nationwide what your (retailer) problems are so that we may further press manufacturers (or the proper parties) to find out why. Many women are "crying" over cheap inferior bridal dresses arriving after ordering what they describe as a superior quality couture sample dress as being; "The dress of my dreams"! Why, Allison, please explain. It could further help my investigation of "Bridal Dress Scams and the Effects on Society". No more wasted time with I'm Sorry, Allison, just get the problems corrected and if you can't get them corrected, explain why. The Better Business Bureau's records of Kaufman's Wedding World speaks for it's self so get back to work and handle the problems "Created" by bridal dress executives like the ones who work for Kaufman's Wedding World and Vera Wang Bridal House in my opinion, of course. Why do so many consumers complain about wedding dresses, Allison and what is it that is "out of your hands". Ladies if I were you, I would go to the Department stores who carry better quality gowns for less price then what is arriving from many bridal dress industry executives. ****Based on the BBB records whcih are free**** Kaufman's Wedding World Altoona, PA Margaret Kaufman, owner Based on BBB files, this company has an "unsatisfactory" record with the Bureau due to a history of not responding to customer complaints brought to the companies attention by the BBB. Kaufman's Wedding World Camp Hill, PA 17011 Margaret Kaufman, owner Based on the BBB files, this company has an "unsatisfactory" record with the Bureau due to unanswered complaints. Kaufman's Wedding World Chambersburg, PA 17201 Margaret Kaufman, owner Complaints against this business concern delivery issues, guarantee or warranty issues, refund practices and service issues. Kaufman's Wedding World Harrisburg, PA 17112 Margaret Kaufman, owner Based on BBB files, this company has an "unsatisfactory" record with the Bureau due to unanswered complaints. Complaints against this business concern credit or billing disputes, deliver issues, product quality, refund practices and service issues. Kaufman's Wedding World Lancaster, PA 17601 Margaret Kaufman, owner Based on the BBB files, this company has an "unsatisfactory" record with the Bureau due to unanswered complaints. Complaints against this business concern delivery issues, product quality, refund practices and service issues. Kaufman's Wedding World Reading, PA 19610 Based on BBB files, this company has an "unsatisfactory" record with the Bureau due to unanswered complaints. Complaints against this business concern contract disputes, credit or billing disputes, delivery issues, product quality, refund practices, repair issues, selling practices and service issues. Kaufman's Wedding World York, PA 17404 Based on BBB files, this company has an "unsatisfactory" record with the Bureau due to unanswered complaints. Complaints against this business concern service issues.

Allison, Just like many employeee in bridal dress sales, why does it take you over a year to finally say, I'm Sorry! The complaint was back in 04/02. Consumers no longer want apologies from greedy unethical unlawful bridal dress executives (nationwide) who cause brides to cry with the repetitive crime of "Bridal dress Fraud" resulting in many "Customer Frustrations" nationwide. Get with it Allison, will you! Defrauded victims no longer will be patient and you may tell Margaret Kaufman, I said so. Allison, what is it that is "out of your hands"? Please explain the details so that consumers will have a better understanding of the problems retail executives have with manufacturers. Do bridal dress manufacturers provide couture sample dresses for retailers to use as sample and then provide inferior dresses, poorly put together, many sizes too small, many months too late, with switched sales tags and switched materials (etc.) while retail executives brutalize us with their "No Return Policy and profit via a crime of fraud. Do poorly made dresses arriving from many manufacturers cause retailers problems when consumers complain about cheap "inferior" dresses arriving late for "High Prices" from many bridal dress manufacturers, including (but not limited to) Vera Wang Bridal House, in my experience and opinion? Do manufacturers think consumers won't notice if they have been provided a cheap dress after viewing couture samples. Consumers do notice and please tell manufacturers that many complaints nationwide verify it beyond a reasonable doubt. How about if you as an employee (Allison), explain to consumers nationwide what your (retailer) problems are so that we may further press manufacturers (or the proper parties) to find out why. Many women are "crying" over cheap inferior bridal dresses arriving after ordering what they describe as a superior quality couture sample dress as being; "The dress of my dreams"! Why, Allison, please explain. It could further help my investigation of "Bridal Dress Scams and the Effects on Society". No more wasted time with I'm Sorry, Allison, just get the problems corrected and if you can't get them corrected, explain why. The Better Business Bureau's records of Kaufman's Wedding World speaks for it's self so get back to work and handle the problems "Created" by bridal dress executives like the ones who work for Kaufman's Wedding World and Vera Wang Bridal House in my opinion, of course. Why do so many consumers complain about wedding dresses, Allison and what is it that is "out of your hands". Ladies if I were you, I would go to the Department stores who carry better quality gowns for less price then what is arriving from many bridal dress industry executives. ****Based on the BBB records whcih are free**** Kaufman's Wedding World Altoona, PA Margaret Kaufman, owner Based on BBB files, this company has an "unsatisfactory" record with the Bureau due to a history of not responding to customer complaints brought to the companies attention by the BBB. Kaufman's Wedding World Camp Hill, PA 17011 Margaret Kaufman, owner Based on the BBB files, this company has an "unsatisfactory" record with the Bureau due to unanswered complaints. Kaufman's Wedding World Chambersburg, PA 17201 Margaret Kaufman, owner Complaints against this business concern delivery issues, guarantee or warranty issues, refund practices and service issues. Kaufman's Wedding World Harrisburg, PA 17112 Margaret Kaufman, owner Based on BBB files, this company has an "unsatisfactory" record with the Bureau due to unanswered complaints. Complaints against this business concern credit or billing disputes, deliver issues, product quality, refund practices and service issues. Kaufman's Wedding World Lancaster, PA 17601 Margaret Kaufman, owner Based on the BBB files, this company has an "unsatisfactory" record with the Bureau due to unanswered complaints. Complaints against this business concern delivery issues, product quality, refund practices and service issues. Kaufman's Wedding World Reading, PA 19610 Based on BBB files, this company has an "unsatisfactory" record with the Bureau due to unanswered complaints. Complaints against this business concern contract disputes, credit or billing disputes, delivery issues, product quality, refund practices, repair issues, selling practices and service issues. Kaufman's Wedding World York, PA 17404 Based on BBB files, this company has an "unsatisfactory" record with the Bureau due to unanswered complaints. Complaints against this business concern service issues.

Allison, Just like many employeee in bridal dress sales, why does it take you over a year to finally say, I'm Sorry! The complaint was back in 04/02. Consumers no longer want apologies from greedy unethical unlawful bridal dress executives (nationwide) who cause brides to cry with the repetitive crime of "Bridal dress Fraud" resulting in many "Customer Frustrations" nationwide. Get with it Allison, will you! Defrauded victims no longer will be patient and you may tell Margaret Kaufman, I said so. Allison, what is it that is "out of your hands"? Please explain the details so that consumers will have a better understanding of the problems retail executives have with manufacturers. Do bridal dress manufacturers provide couture sample dresses for retailers to use as sample and then provide inferior dresses, poorly put together, many sizes too small, many months too late, with switched sales tags and switched materials (etc.) while retail executives brutalize us with their "No Return Policy and profit via a crime of fraud. Do poorly made dresses arriving from many manufacturers cause retailers problems when consumers complain about cheap "inferior" dresses arriving late for "High Prices" from many bridal dress manufacturers, including (but not limited to) Vera Wang Bridal House, in my experience and opinion? Do manufacturers think consumers won't notice if they have been provided a cheap dress after viewing couture samples. Consumers do notice and please tell manufacturers that many complaints nationwide verify it beyond a reasonable doubt. How about if you as an employee (Allison), explain to consumers nationwide what your (retailer) problems are so that we may further press manufacturers (or the proper parties) to find out why. Many women are "crying" over cheap inferior bridal dresses arriving after ordering what they describe as a superior quality couture sample dress as being; "The dress of my dreams"! Why, Allison, please explain. It could further help my investigation of "Bridal Dress Scams and the Effects on Society". No more wasted time with I'm Sorry, Allison, just get the problems corrected and if you can't get them corrected, explain why. The Better Business Bureau's records of Kaufman's Wedding World speaks for it's self so get back to work and handle the problems "Created" by bridal dress executives like the ones who work for Kaufman's Wedding World and Vera Wang Bridal House in my opinion, of course. Why do so many consumers complain about wedding dresses, Allison and what is it that is "out of your hands". Ladies if I were you, I would go to the Department stores who carry better quality gowns for less price then what is arriving from many bridal dress industry executives. ****Based on the BBB records whcih are free**** Kaufman's Wedding World Altoona, PA Margaret Kaufman, owner Based on BBB files, this company has an "unsatisfactory" record with the Bureau due to a history of not responding to customer complaints brought to the companies attention by the BBB. Kaufman's Wedding World Camp Hill, PA 17011 Margaret Kaufman, owner Based on the BBB files, this company has an "unsatisfactory" record with the Bureau due to unanswered complaints. Kaufman's Wedding World Chambersburg, PA 17201 Margaret Kaufman, owner Complaints against this business concern delivery issues, guarantee or warranty issues, refund practices and service issues. Kaufman's Wedding World Harrisburg, PA 17112 Margaret Kaufman, owner Based on BBB files, this company has an "unsatisfactory" record with the Bureau due to unanswered complaints. Complaints against this business concern credit or billing disputes, deliver issues, product quality, refund practices and service issues. Kaufman's Wedding World Lancaster, PA 17601 Margaret Kaufman, owner Based on the BBB files, this company has an "unsatisfactory" record with the Bureau due to unanswered complaints. Complaints against this business concern delivery issues, product quality, refund practices and service issues. Kaufman's Wedding World Reading, PA 19610 Based on BBB files, this company has an "unsatisfactory" record with the Bureau due to unanswered complaints. Complaints against this business concern contract disputes, credit or billing disputes, delivery issues, product quality, refund practices, repair issues, selling practices and service issues. Kaufman's Wedding World York, PA 17404 Based on BBB files, this company has an "unsatisfactory" record with the Bureau due to unanswered complaints. Complaints against this business concern service issues.

As an employee of Kaufman's wedding world, i see first hand the problems that customers sometimes encounter. As an employee we almost always receive the brunt of the customers frusturations. I know that all of the girls i work with including myself, try very hard to please the customer but many times it's out of our hands. I know from previous situations even we are unable to recieve answers. So please the best advise i can give is to be patient, and understand that we are tring our best to get the dresses in on time. I would like to Appologize for any negative service you may have received.

As an employee of Kaufman's wedding world, i see first hand the problems that customers sometimes encounter. As an employee we almost always receive the brunt of the customers frusturations. I know that all of the girls i work with including myself, try very hard to please the customer but many times it's out of our hands. I know from previous situations even we are unable to recieve answers. So please the best advise i can give is to be patient, and understand that we are tring our best to get the dresses in on time. I would like to Appologize for any negative service you may have received.

As an employee of Kaufman's wedding world, i see first hand the problems that customers sometimes encounter. As an employee we almost always receive the brunt of the customers frusturations. I know that all of the girls i work with including myself, try very hard to please the customer but many times it's out of our hands. I know from previous situations even we are unable to recieve answers. So please the best advise i can give is to be patient, and understand that we are tring our best to get the dresses in on time. I would like to Appologize for any negative service you may have received.

As an employee of Kaufman's wedding world, i see first hand the problems that customers sometimes encounter. As an employee we almost always receive the brunt of the customers frusturations. I know that all of the girls i work with including myself, try very hard to please the customer but many times it's out of our hands. I know from previous situations even we are unable to recieve answers. So please the best advise i can give is to be patient, and understand that we are tring our best to get the dresses in on time. I would like to Appologize for any negative service you may have received.

Today is now 5-4-03 and I am getting married on 5-10-03... Finally on 4-16-03 we got a call from Kaufman's Wedding World in Whitehall PA stating the Flower Girls Dresses were in but the Bridesmaid's dresses were not. On 4-18-03 the Bridesmaid dresses finally came, but of course, we were still missing extra fabric that was ordered with the dress on 9-5-02...This fabric is needed to make a matching jacket for one of the girls. I asked why the fabric was not in and I got a lie again that the fabric comes from a different place then the dress...Have you ever heard of such a thing???? Also, I want to mention that the dresses and the fabric are not the only things we dont have. One of the girls ordered shoes on 4-10-03 and as of today she still does not have them...Out of desperation, I drove to another Kaufman's Wedding World in Reading PA to order shoes for the other girls that did not order theirs yet, and those shoes were received in the reading PA office within 4 days. So what is the problem!!! Oh!! I forgot to mention that Mrs Kaufman called me on 4-29-03 to ask what I did not receive, I told her what we needed and tried to express my disappointment in the lack of service I recieved from HER company and she brushed me off by making excuses and said she would look into it and call me back. Guess what?? as of today I never received a call back from her. Do I have a legal recourse since this should never happen to anyone? I am thinking about going to the local newspaper as this has brought on undue stress at a very stressful time. Please let me know what I can do so that this does not happen to anyone else?

No one responded to my calls either, an I filed with the BBB...here is the report...even tho there was MUCH MORE to it! I had ordered a weggin gown in November 2002, the 12 was too small at the time, and the 14 fit good, but they told me to order a size 16, saying I would gain weight, even tho I was on a diet. I said no, and they made me sign a paper saying I refused the size 16. So, they ordered the 14, my dress was half paid for. In March of 2003, I called to find out when my dress would be in becuase it had been a while. They said it was in. They never called! So I arranged for my mom, aunt, uncle, and three cousins to drive an hour out of our way to go see me in my dress. We all get to the store, and they say they do not have it! They said they had to send it back because there was a defect in the dress. I asked why didnt they call me?? We had droven all that way! She had no answer. All she said was that it would be in as soon as possible and she would call me the next day to let me know what was going on with it. NO CALL. I called, she still didnt know. A month goes by, I try calling again since my wedding is in May. Everytime I call she is not in or with a customer and never returns my calls. i leave messages and everything. This went on for almost 2 months. So my new gown comes in, and I drive all the way back out there, make a $50 payment, leaving my balance to $339.89, showing I made a $50 payment. I get home, and call the bank, and they took out TWO $50 payments! The lady at the bank said they were both from wedding world. But when I called wedding World to ask them about it, they got a BIG attitude and said no they didnt, even tho I told them I just got off the phone with my bank. I told her to call my bank to talk to them, and she got mad and said there was no reason too. I called the bank an hour later, and WEdding World NEVER called. They charged me $100 and my receipt said $50, but my BANK STATEMENT says $100...and they said it was MY fault! How is it my fault when THEY rang it? She tried telling me it was MY mistake! I am sick of this store, their no call backs, and lies. Please help me resolve this. I have heard of so many complaints, and I want compensated somehow for all my trouble! There is so much more to this too!

No one responded to my calls either, an I filed with the BBB...here is the report...even tho there was MUCH MORE to it! I had ordered a weggin gown in November 2002, the 12 was too small at the time, and the 14 fit good, but they told me to order a size 16, saying I would gain weight, even tho I was on a diet. I said no, and they made me sign a paper saying I refused the size 16. So, they ordered the 14, my dress was half paid for. In March of 2003, I called to find out when my dress would be in becuase it had been a while. They said it was in. They never called! So I arranged for my mom, aunt, uncle, and three cousins to drive an hour out of our way to go see me in my dress. We all get to the store, and they say they do not have it! They said they had to send it back because there was a defect in the dress. I asked why didnt they call me?? We had droven all that way! She had no answer. All she said was that it would be in as soon as possible and she would call me the next day to let me know what was going on with it. NO CALL. I called, she still didnt know. A month goes by, I try calling again since my wedding is in May. Everytime I call she is not in or with a customer and never returns my calls. i leave messages and everything. This went on for almost 2 months. So my new gown comes in, and I drive all the way back out there, make a $50 payment, leaving my balance to $339.89, showing I made a $50 payment. I get home, and call the bank, and they took out TWO $50 payments! The lady at the bank said they were both from wedding world. But when I called wedding World to ask them about it, they got a BIG attitude and said no they didnt, even tho I told them I just got off the phone with my bank. I told her to call my bank to talk to them, and she got mad and said there was no reason too. I called the bank an hour later, and WEdding World NEVER called. They charged me $100 and my receipt said $50, but my BANK STATEMENT says $100...and they said it was MY fault! How is it my fault when THEY rang it? She tried telling me it was MY mistake! I am sick of this store, their no call backs, and lies. Please help me resolve this. I have heard of so many complaints, and I want compensated somehow for all my trouble! There is so much more to this too!

No one responded to my calls either, an I filed with the BBB...here is the report...even tho there was MUCH MORE to it! I had ordered a weggin gown in November 2002, the 12 was too small at the time, and the 14 fit good, but they told me to order a size 16, saying I would gain weight, even tho I was on a diet. I said no, and they made me sign a paper saying I refused the size 16. So, they ordered the 14, my dress was half paid for. In March of 2003, I called to find out when my dress would be in becuase it had been a while. They said it was in. They never called! So I arranged for my mom, aunt, uncle, and three cousins to drive an hour out of our way to go see me in my dress. We all get to the store, and they say they do not have it! They said they had to send it back because there was a defect in the dress. I asked why didnt they call me?? We had droven all that way! She had no answer. All she said was that it would be in as soon as possible and she would call me the next day to let me know what was going on with it. NO CALL. I called, she still didnt know. A month goes by, I try calling again since my wedding is in May. Everytime I call she is not in or with a customer and never returns my calls. i leave messages and everything. This went on for almost 2 months. So my new gown comes in, and I drive all the way back out there, make a $50 payment, leaving my balance to $339.89, showing I made a $50 payment. I get home, and call the bank, and they took out TWO $50 payments! The lady at the bank said they were both from wedding world. But when I called wedding World to ask them about it, they got a BIG attitude and said no they didnt, even tho I told them I just got off the phone with my bank. I told her to call my bank to talk to them, and she got mad and said there was no reason too. I called the bank an hour later, and WEdding World NEVER called. They charged me $100 and my receipt said $50, but my BANK STATEMENT says $100...and they said it was MY fault! How is it my fault when THEY rang it? She tried telling me it was MY mistake! I am sick of this store, their no call backs, and lies. Please help me resolve this. I have heard of so many complaints, and I want compensated somehow for all my trouble! There is so much more to this too!

No one responded to my calls either, an I filed with the BBB...here is the report...even tho there was MUCH MORE to it! I had ordered a weggin gown in November 2002, the 12 was too small at the time, and the 14 fit good, but they told me to order a size 16, saying I would gain weight, even tho I was on a diet. I said no, and they made me sign a paper saying I refused the size 16. So, they ordered the 14, my dress was half paid for. In March of 2003, I called to find out when my dress would be in becuase it had been a while. They said it was in. They never called! So I arranged for my mom, aunt, uncle, and three cousins to drive an hour out of our way to go see me in my dress. We all get to the store, and they say they do not have it! They said they had to send it back because there was a defect in the dress. I asked why didnt they call me?? We had droven all that way! She had no answer. All she said was that it would be in as soon as possible and she would call me the next day to let me know what was going on with it. NO CALL. I called, she still didnt know. A month goes by, I try calling again since my wedding is in May. Everytime I call she is not in or with a customer and never returns my calls. i leave messages and everything. This went on for almost 2 months. So my new gown comes in, and I drive all the way back out there, make a $50 payment, leaving my balance to $339.89, showing I made a $50 payment. I get home, and call the bank, and they took out TWO $50 payments! The lady at the bank said they were both from wedding world. But when I called wedding World to ask them about it, they got a BIG attitude and said no they didnt, even tho I told them I just got off the phone with my bank. I told her to call my bank to talk to them, and she got mad and said there was no reason too. I called the bank an hour later, and WEdding World NEVER called. They charged me $100 and my receipt said $50, but my BANK STATEMENT says $100...and they said it was MY fault! How is it my fault when THEY rang it? She tried telling me it was MY mistake! I am sick of this store, their no call backs, and lies. Please help me resolve this. I have heard of so many complaints, and I want compensated somehow for all my trouble! There is so much more to this too!

YOU CAN FILE A COMPLAINT WITH THE ATTORNEY GENERAL'S OFFICE IN PENNSYLVANIA. THEY WILL LOOK INTO YOUR COMPLAINT, AND HELP YOU.