Rob
Newton,#2Consumer Comment
Thu, May 15, 2008
you sound as if you spend most of your days thinking how to rip businesses off! You probably furnished your whole house that way! Now it looks like you tried to start in your yard?? I know of this company and in fact have done business with them. I had no problem with them in fact I had to give $$ up front on delivery and just as you stated!! No big deal. The pool was installed and I paid the balance when the inspector came out. They even waited 2 mos for the $$ that's how long the inspection took to get. It's people like you that make businesses make up rules to make sure they get paid for there services. you need to get a life and wake up. It's people like you who ruin it for us consumers that have the $$ to pay.
Missy
Sicklerville,#3Author of original report
Sun, May 11, 2008
It's not my fault you wrote your own purchase order in terms that you don't like. You expect your customers to be held in strict compliance on the purchase order but you don't want to do so. With all my legal experience, I do know that if you write a contract and the parties agree to it, you cannot unilaterally change it because later you find out that it doesn't work in your favor. Also, Mike, could you please ask your employees to stop calling me from their personal telephone in an effort to harass me on the weekends.
Mike
Pasadena,#4REBUTTAL Owner of company
Sun, May 11, 2008
I think when a consumer gives info to these sites the info should be correct!! Obviously M from Blackwood ( not even where she lives) doesn't feel the need for the the truth!!! First off M we were trying to obtain financing for you as a service thru a 3rd party lender!! For reasons out of our control we were unable to do so.Our contract with you is not contingent on financing. All contracts that are financed thru one of our 3rd party lenders usually do not require down payments but we are guaranteed our $$ on completion and final inspections. In your case you claimed you could get your own $$ we consider that a cash transaction. Cash transactions require minimum of a 1/3 down on signing of the contract. Everything but $2,000 on delivery!The balance of $2000.00 $1750 would be due on completion of installation $250.00 would be held until final inspection is completed. ( in NJ only) The other facts you state are simply false. We talked to you several times while trying to obtain financing for you! you even faxed additional info to us!!!! this during your 3 day right to cancel!! YOU PUT DOWN $631.00 ON A $17,000 pool and you think we should deliver this pool ( pool is delivered by a semi tractor trailer) install it and then wait for our $$ until final inspection!!! all for $631.00 You could probably go shopping from here to the moon and never find a company willing to do that!!! You state we withheld costs????$3000.00 it states on our contract you are responsible for sand, water, electrical, and a permit. I'm sure you read your contract before you signed it with all your legal background!!! We do a lot of business in NJ and are well aware of the laws. I'm sure these laws were not put into effect to allow consumers to try to RIP OFF Contractors IT IS A SHAME THERE ARE NO SITES LIKE THESE THAT ALLOW COMPANY'S TO COMPLAIN HOW CONSUMERS TRY TO GET OVER ON THEM