They allow their advisers to set up multiple accounts under different names.You never know who you will be talking too. I thought someone was really picking up good not realizing that I had talked to that person before.This is not fair and very manipulative.You can't trust an advisers feedback as many times it is self engineered. Some of the advisers I liked were kicked off but I did find them on other sites such as psychicoz and psychics. They advertised that they were going to clean house and delete some of the bad advisers yet the ones who are still on are the worse.Keen is very confusing and I would rather go with sites that do not allow this sort of trickery. I don't like talking to to the same person under a differnt name and a different picture. I don't blame the psychic but the site who allows this to begin with. Other less sophisticated sites have no problem keeping an adviser from opening so many accounts and deceiving so many people.