- Report: #1157590
Complaint Review: Kia Motors Finance - Nationwide
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Author Not Confirmed
Why?
Kia Motors Finance
Nationwide, USA
Phone:
1-866-331-5632
Web:
https://www.kmfusa.com/
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Business Rating:
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Kia Motors Finance Lease End Disposition Fee - Told Didn't Need to Pay & Then 2 Months Later Wanted Full Payment in 15 Days Dallas Texas Nationwide
Recently I lost my job and was leasing a Kia Forte Koup and paid each month on time for the ful term. I don't do much driving so the car had less than 2 years of milage. When I turned it everyone at the car lot couldn't believe how nice the car looked. I told the salesman my situation and how I bought a $3000 used car to get by for awhile until I knew more on what the future help for me. He in turn said there probably wouldn't be a disposition fee because of how nice the car looked. I said thank you and when things turn around I hope to be back!
So almost two months go by and in the mail a bill for a $400 disposition fee plus $36 in taxes (which are not disclosed what they're for?) and the they wanted full payment in 15 days. I called and of course KIA & KIA Leasing are two different companies - so what the salesman says means nothing. I discused my situation and I even offered to pay $100/month till it's paid off. They told me the best they could do is 60-days from the billing date or it goes to collection.
Thanks for nothing. Kia leasing obviously doesn't care about good customers and I'm never going back.
1 Updates & Rebuttals
Jim
Florida,Because Its a FLEASE!
#2Consumer Comment
Thu, June 26, 2014
What governs the transaction is the contract. Often times in a CAR FLEASE (where you are the one who gets sheared) you will indeed find a back-end bogus, phoney fee called "disposition". Then on top of that is the "excess wear and tear" fee which is almost always greatly exaggerated because its a CAR FLEASE. When you signed the contract, you gave them a BLANK CHECK to charge you whatever they wanted calling it "excess wear and tear". That's why its a CAR FLEASE and is NEVER, EVER a good deal for the consumer.
