- Report: #1101017
Complaint Review: King Kong Restaurants - Omaha Nebraska
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King Kong Restaurants
4409 Dodge St Omaha, Nebraska, USA
Phone:
(402) 553-3326
Web:
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King Kong Restaurants Great Food- HORRENDOUS GIFT CARD REDEMPTION POLICY Omaha Nebraska
I want to begin by saying, I have no grudge against the quality of food at King Kong restaurants, it's actually quite delicious in my opinion. My gripe, and reason I was ripped off is due to their horrible gift certificate redemption policy. My mother was kind enough to purchase for me a $40 gift certificate to King Kong and one day I decided to use SOME of the credit for a meal. When I walked into the restaurant and placed an order, then presented the gift cert., the clerk informed me I HAD TO ORDER $40 WORTH OF FOOD!!! I was flabergasted at this, and when I asked if he could just write a new gift cert. for the balance of just one meals worth of food, I was told they couldn't do that!!! WHAT A RIP OFF. Who goes into a restaurant with a gift cert or gift card expecting they will have to use the ENTIRE balance IN ONE VIST??? I asked to speak to the manager and he said the same thing, I had to buy $40 worth of food in one visit. I was so upset, I left the restaurant. I went to 72nd and Q location a time later AND WAS TOLD THE SAME THING AT THAT LOCATION AS WELL. So, I ended up taking home a ton of food that I didn't want to buy, and have not given them my business again since... What a ridiculous and unfair policy.
