- Report: #71067
Complaint Review: Kingston Technology Company - Fountain Valley California
-
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Kingston Technology Company
17600 Newhope St Fountain Valley, 92708 California, U.S.A.
Phone:
800-835-6575
Web:
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Kingston Technology Company $30 rebate ripoff Fountain Valley California
I Purchased The Kingston 128/ValueRam at OfficeMax in Parkersburg/Vienna West Virgina and I was promised a rebate of $30.00 on 12/02 and never recieved my rebate as of today. I had mailed & sent in everything they requested.
I emailed them recently and this was the responce that I received. I did exactly what the said and I got a message saying my rebate is being sent in 4 to 6 weeks and I have not received anything till this day.
Subject :Re: ValueRAM Rebate Question
Date :Thu, 1 May 2003 13:08:29 -0700
MIME-Version: 1.0
Received: from ktcinternet.kingston.com ([208.28.249.7])
Dear Micahel,
Thank you for your interest in Kingston Technology.
The following information was provided via the rebate fulfillment center,
If you would like to check status on your rebate, you can
If you have any further inquiries, you may contact TCA at 914-633-0663.
Please also feel free to contact us directly at 800-835-6575. We are available M-F, 6am-5pm, PT. I hope this information is helpful.
Best Regards,
Mike Nguyen
Customer Service/Sales Support
Kingston Technology Company
Author: Composed: 04/30 04:20 PM
Subject: ValueRAM Rebate Question
Category:
-------------------------------------------------
Date: 4/30/2003
Time: 4:22:40 PM
First Name: Michael
Last Name:
Address:
City, ST/Prov.:
Postal: 26101
Phone:
Email: [email protected]
Kingston PN: KVR-PC133/128-R
Where Purchased: Officemax
Purchase Date: dec 02
Michael
parkersburg, West Virginia
U.S.A.
I emailed them recently and this was the responce that I received. I did exactly what the said and I got a message saying my rebate is being sent in 4 to 6 weeks and I have not received anything till this day.
Subject :Re: ValueRAM Rebate Question
Date :Thu, 1 May 2003 13:08:29 -0700
MIME-Version: 1.0
Received: from ktcinternet.kingston.com ([208.28.249.7])
Dear Micahel,
Thank you for your interest in Kingston Technology.
The following information was provided via the rebate fulfillment center,
If you would like to check status on your rebate, you can
If you have any further inquiries, you may contact TCA at 914-633-0663.
Please also feel free to contact us directly at 800-835-6575. We are available M-F, 6am-5pm, PT. I hope this information is helpful.
Best Regards,
Mike Nguyen
Customer Service/Sales Support
Kingston Technology Company
Author:
Subject: ValueRAM Rebate Question
Category:
-------------------------------------------------
Date: 4/30/2003
Time: 4:22:40 PM
First Name: Michael
Last Name:
Address:
City, ST/Prov.:
Postal: 26101
Phone:
Email: [email protected]
Kingston PN: KVR-PC133/128-R
Where Purchased: Officemax
Purchase Date: dec 02
Michael
parkersburg, West Virginia
U.S.A.
1 Updates & Rebuttals
Mike
Fountain Valley,California,
U.S.A.
Kingston would be happy to assist you with your rebate issue
#2UPDATE Employee
Tue, November 18, 2003
Dear Michael, We sincerely apologize that you had trouble claiming your Kingston rebate. Kingston strives to offer quality products, backed by excellent customer service. It appears this has not been your experience. Kingston would be happy to assist you with your rebate issue. Please contact us directly at 800-835-6575, M-F, 6AM-5PM, PT. I look forward to resolving your issue.
