Please 100% wholeheartedly add these people to the rip off report this is the biggest rip off scam I’ve ever seen they’ve delayed shipping dates multiple times for pre-orders of their scooter they cannot meet their own standards on delivery times they refuse refines they block negative feedback it is a 100% scam please review the Facebook link that I’ve included to see all of the negative correspondence they have no correspondence with the customers that do not respond they claim to have 24 seven customer support and they are stealing money