- Report: #1061955
Complaint Review: Kleritec - Sylmar California
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Author Not Confirmed
Why?
Kleritec
1523 Monte St #101 Sylmar, 91342 California, USA
Phone:
8188274488
Web:
kleritec.com
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
Kleritec Clearly Better?! Clearly a Crock! They guarantee their product? That is a joke. Sylmar California
Clearly Better?! Clearly a Crock! They guarantee their product? That is a joke. The salesperson, Robin, promised me Crayola Brand Products. I have never heard of this brand they sent me. They told me they would price match. Yet they make it impossible to price match. hey do not and would not itemize their charges, it's in one lump amount. The product is packaged in odd amounts, odd brands and they throw in a random coloring book and sample wipes. No way to compare prices. Some items were missing. I talked to Mary and told her they should honor their guarantee and I was not paying the invoice, she said she would see me in court! It's is a big scam.
I made every effort to go through the correct channels and return the product with the packages unopened, sealed it properly, hauled it to UPS Kleritec refused to give UPS a return shipping number. I sent them a certified letter stating I would hold the package for 3 weeks. If they do not send me an RA#, I will dispose of the merchandise.
1 Updates & Rebuttals
customer service
sylmar,California,
Please Give Us A Call
#2UPDATE Employee
Mon, July 22, 2013
We are disappointed that you are not satisfied and want to help resolve the issue. During the last 31 years, Kleritec has proudly serviced over tens of thousands of satisfied customers and millions have used our products. In order to verify that you are an actual customer and not one of our competitors, please call our customer service department at 818-493-6380 or respond to us providing your name, business name and contact information. Thank you for giving us the opportunity to resolve your concerns.
