;
  • Report:  #463753

Complaint Review: Kodak Esp5 Printer - Atlanta Georgia

Reported By:
- Conroe, Texas,
Submitted:
Updated:

Kodak Esp5 Printer
kodak.com Atlanta, Georgia, U.S.A.
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
I purchased an ESP 5 KODAK AOL printer in October 2008 and I have had to replace the printhead twice! They boast that you pay less for cartridges, BUT, you use them up more often! The print quality is very inferior, light colors or no black ink. It is very loud and sounds like it is falling apart! I have contacted KODAK several times about this matter, and all they tell me is that they will send me another printhead. I asked for my money back as it is still under warranty, and they said they can not offer that option.

I own two other printers, a Brother and a Lexmark, and I have not had any problems with them in the five years I have owned them.

Don't waste your money!

Luvbug

Conroe, Texas

U.S.A.


1 Updates & Rebuttals

richard l

los angeles,
California,
United States of America
Kodak Printers are inferior

#2Consumer Comment

Sat, May 01, 2010

Kodak printers are inferior. they look good and work good at first.  model 5500 all.in.one How far the once mighty have fallen. But they go bad quick. The power supply or circuit board went out on mine on less than 30 times of using it. I contacted customer service a little too late from warranty even though the printer was hardly used at all.

An American company outsourcing both the manufacturing AND customer service.
An our politicians encourage this practice. I am all for free market capitalism though.
I say Do Not Buy a Kodak Printer or other product until they change their business.

Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//