I have owned this Kodak ESP 5 printer for probably 7 or 8 years and consistently have problems. Today it quit in the middle of printing out a document, and my computer is not allowing me to delete it. I'm ust going to get rid of it. I have had probably 10 HP printers and never had a problem. I have also taken back at least 5 defective cartridges to Office Depot or Office Max. I'm not convinced there's a cost savings either.