- Report: #316862
Complaint Review: Koons Ford College Park - College Park/ Woodbridge Maryland
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Author Confirmed
Why?
Koons Ford College Park
Baltimore Ave, College Park Maryland College Park/ Woodbridge, Maryland, U.S.A.
Phone:
301-474-5100
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Koons Ford College Park/Woodbridge Do Not Go to KOONS College College Park/ Woodbridge Maryland
I have had the most horrible experience ever at two (2) separate koons locations. I started at Woodbridge where I was given a stack of blank forms because my paperwork was lost and the guy told me all they owed me was "OK SERVICE" so I went to College Park, Spoke with the VICE PRESIDENT and was assured better service.
Everything went well at first I did everything that they asked me to do (paperwork wise) then I had an issue I was promised a CD changer and the check Koons wrote me to have it installed bounced and I was stuck at Circuit City for 8 hours before they would release my car.
Then my paperwork got lost at college park I return to the dealership only to find that the ENTIRE staff had been fired@@!!! and they didn't have record of my CASH down payment (I'm glad I kept my receipt) now the new staff is lollygagging getting my paperwork finalized and I dont' even have a contract for my car after two months@!!! on top the receptionist is the most rude secretary I have ever encountered.. STAY AWAY FROM KOONS THEY ARE A BUNCH OF KOONS!!!
Sickandtired08
Bladensburg, Maryland
U.S.A.
Everything went well at first I did everything that they asked me to do (paperwork wise) then I had an issue I was promised a CD changer and the check Koons wrote me to have it installed bounced and I was stuck at Circuit City for 8 hours before they would release my car.
Then my paperwork got lost at college park I return to the dealership only to find that the ENTIRE staff had been fired@@!!! and they didn't have record of my CASH down payment (I'm glad I kept my receipt) now the new staff is lollygagging getting my paperwork finalized and I dont' even have a contract for my car after two months@!!! on top the receptionist is the most rude secretary I have ever encountered.. STAY AWAY FROM KOONS THEY ARE A BUNCH OF KOONS!!!
Sickandtired08
Bladensburg, Maryland
U.S.A.
