- Report: #720078
Complaint Review: KOTA SCOOTER GARY SCHUETZ - Internet
Reported By:
deniseg -
monroe ny, New York, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
KOTA SCOOTER GARY SCHUETZ
34925 EL DORADO RD LAKE ELSINORE California 92530 Internet, United States of America
Phone:
951-241-0841
Web:
kotascooter.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
KOTA SCOOTER GARY SCHUETZ FATHER AND SON THIEVES! KOTA SCOOTERS SCOOTS WITH YOUR MONEY! TAKES YOUR MONEY BUT DOESNT DELIVER SCOOTER! Internet
1/8/11 I purchased a scooter for $173.72 as a birthday gift for my son from Kota Scooters. After 3 weeks I called and Dakota told me it was almost finished being built and would be shipped soon. I have called many times and never received a return call. My scooter has never arrived. I emailed many times and finally on 4/1/11 Gary Schuetz from Kota Scooters who took my payment finally emailed back and said he would "upgrade my son's scooter" and it would be shipped right away. He told me he had a CLASS ACTION against PAYPAL because they were keeping everyone's money but they "didnt want to disappaonit the kids" so they were shipping out the orders without receiving payment. Today is 4/20/11 and still haven't received my refund, or my scooter from the wonderful store who doesnt want to "disappoint the kids". My son is really enjoying NOT riding his birthday gift from KOTA that NEVER came.
2 Updates & Rebuttals
kotasuckered
Carnation,Washington,
United States of America
Consider yourself very lucky.
#2Consumer Comment
Sat, June 25, 2011
Consider yourself very lucky. There are so many of us out here that have been left hanging out to dry. I recomend that you don't buy from them again. He took advantage of me to the tune of over $160. Totally ignored me even after filing complaint with BBB. My next step is to go to the state or small claims court. (BTW: I was dumb enough to order twice even after having problems with my first order - not getting what ordered and not shipping when promised.)
deniseg
monroe ny,New York,
United States of America
just received scooter and son is thrilled!
#3Author of original report
Fri, April 29, 2011
Hi-
I just want to say that my son received his scooter today (4/29/11) and he was absolutely thrilled! Gary had promised to upgrade my son's scooter because it had taken so long to send the order. Watching my son's face as he was taking the scooter out of the box was like Christmas morning! I'm sorry that it had to come to this Gary but in the end I thank you for keeping your promise.
