- Report: #732712
Complaint Review: Kota Scooter - LAKE ELSINORE California
Reported By:
lando515 -
San Ramon, California, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Kota Scooter
34925 EL DORADO RD LAKE ELSINORE, 92530 California, United States of America
Phone:
(951) 241-0841
Web:
www.kotascooter.com
Categories:
Business Rating:
(0)
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Kota Scooter Gary Schuetz Dishonest - Scam - Stole My Money LAKE ELSINORE, California
Warning - do not do business with Kota Scooter. My son ordered a custom built scooter online through Kota Scooter website and merchant charged credit card within 24 hours for a total of $338.70. I waited about 4-5 weeks and then started inquiring about status of scooter. I called the company number times and no one ever answers the phone (951) 241-0841.
I also sent numerous emails and did initially receive a couple of responses from Gary stating that Dakota was putting the scooter together and it would soon be ready for shipment. Waited another week and then emailed Gary as to the Fed Exp tracking info. Have not received any response or communication in 3 weeks. As of today, May 24, 2011 we still do not have the scooter.
Extremely dishonest and unprofessional father and son business.
I also sent numerous emails and did initially receive a couple of responses from Gary stating that Dakota was putting the scooter together and it would soon be ready for shipment. Waited another week and then emailed Gary as to the Fed Exp tracking info. Have not received any response or communication in 3 weeks. As of today, May 24, 2011 we still do not have the scooter.
Extremely dishonest and unprofessional father and son business.
2 Updates & Rebuttals
mr rik
miami,Florida,
USA
Kota Scooter
United States of AmericaNo order placed by this person
#3REBUTTAL Owner of company
Thu, May 26, 2011
We have no records of any person purchasing a custom scooter from us anytime this year from someone from San Ramon California with a total of $338.70. We have no records of someone making phone calls from San Ramon. This post is not of a paying customer for Kota Scooters. We are not a company which does not deliver it products.
