Valerie
Apache Junction,#2Consumer Suggestion
Tue, August 12, 2008
Either change banks or have your check snail mailed to you along with your husband's disability check. Slower, but, it will prevent them-short term, from stealing your money. Close the account where they obviously have their "paws" in YOUR bank account. Shame even after trying to work with them, they resort to this. Good luck Deb.
Valerie
Apache Junction,#3Consumer Suggestion
Tue, August 12, 2008
Either change banks or have your check snail mailed to you along with your husband's disability check. Slower, but, it will prevent them-short term, from stealing your money. Close the account where they obviously have their "paws" in YOUR bank account. Shame even after trying to work with them, they resort to this. Good luck Deb.
Valerie
Apache Junction,#4Consumer Suggestion
Tue, August 12, 2008
Either change banks or have your check snail mailed to you along with your husband's disability check. Slower, but, it will prevent them-short term, from stealing your money. Close the account where they obviously have their "paws" in YOUR bank account. Shame even after trying to work with them, they resort to this. Good luck Deb.
Valerie
Apache Junction,#5Consumer Suggestion
Tue, August 12, 2008
Either change banks or have your check snail mailed to you along with your husband's disability check. Slower, but, it will prevent them-short term, from stealing your money. Close the account where they obviously have their "paws" in YOUR bank account. Shame even after trying to work with them, they resort to this. Good luck Deb.
Valerie
Apache Junction,#6Consumer Suggestion
Tue, August 12, 2008
Either change banks or have your check snail mailed to you along with your husband's disability check. Slower, but, it will prevent them-short term, from stealing your money. Close the account where they obviously have their "paws" in YOUR bank account. Shame even after trying to work with them, they resort to this. Good luck Deb.
Bonnielee17
St. Charles,#7Consumer Comment
Tue, August 12, 2008
Hi Deb, It seems to me that they must have taken you to court and won a judgment against you for the difference. I believe that is the only way they can garnish your wages or bank account. I hope things get better for you.
Pww2552
St. Louis,#8UPDATE Employee
Thu, July 17, 2008
After reading the report titled Kramer And Frank Law firm And Vantage Credit Union Unprofessional, argumentative, and unwilling to help Saint Louis Missouri, by Debbie in St. Louis, I felt the need to respond on behalf of Vantage Credit Union. I am currently an employee for Vantage and have, from experience, dealt with many people who decide to take out loans they can not afford. For those who fall behind in their loan and eventually have the item repossessed, it seems plausible to blame the credit union or the collection agency that goes after them. However, as both a member and employee of this institution, I can tell you I'm thankful they do. This institution has every right to protect the assets of those who have built it. From experience in working with employees from the collections department, I know full well the measures these people take to create feasible ways for borrowers to repay their debts. Collections will work to establish repayment plans, accept partial payments, create new due dates, and allow for extensions on payments. If this doesn't work and the borrower voluntarily turns the item over to the credit union to be sold, it gets sold for what an auctioneer can get for it. Keep in mind that Vantage is not a dealership, has limited space to store items like this, and has the responsibility to protect the assets of the 100,000 members that were used to purchase the camper described by Debbie. If Debbie was unclear about what would happen with the camper when she turned it in, she should have been more inquisitive. Vantage knows it's a losing proposition for them if they are forced to sell a vehicle, or camper in this case. At a recent event hosted by the collections department, I learned that over the years there have only been one or two cases, out of hundreds, where an auctioned vehicle covered the difference needed for the loan. Vantage isn't in the business of giving away cars at a loss, however in cases like this they are forced to take what they can get. Overall, if money is lent in good faith, it needs to be repaid. I can tell you from personal experience that Vantage takes steps far beyond what any bank would do to help people who are struggling with their loan. This is obviously a tough situation for Debbie to deal with. However, if Vantage didn't turn cases like this over to Kramer and Frank, there wouldn't be a credit union because debtors would walk away from the financial obligations they have to the families that loaned them the money in the first place.