They are a total ripoff. Tried to get me to send more money for insurance after they gave me a bogus tracking number. The insurance was more then the product itself costs. Would not refund my money after I said I wouldnt pay more. Gave me a complete runaround to try to wear me down. They are con artists. Finally was able to get the online payment service to put a freeze on their account. Apparently they had other complaints against them. They are nothing but thieves taking advantage of people.