- Report: #36449
Complaint Review: Kwik Kar Lube and Oil - Arlington Texas
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Kwik Kar Lube and Oil
4801 W. Sublett Arlington, 76017 Texas, U.S.A.
Phone:
817-563-1956
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Kwik Kar Lube and Oil rips off woman claiming to repair brakes and did not! Arlington Texas
*Author of original report: Response to Kwik Kars Demand to Retract! ..Kwik Kar owes ME an apology
*Consumer Comment: Tell Kwik Kar to kiss your big toe! Then tell them to go ahead and sue as long as.
*Consumer Comment: would like to know how yours turned out
*Consumer Comment: would like to know how yours turned out
*Consumer Comment: would like to know how yours turned out
*Consumer Comment: would like to know how yours turned out
I took my vehichle into the Kwik car to be repaired. The mechanic, Chris, took off the back brakes and put new ones on, and also replaced the rear passenger caliper. One week later, returned to Kwik Kar and the caliper had come loose and it was rubbing, Chris claims he fixed it.
Two weeks after that, I took it back because the caliper was still rubbing, he said it was a bad caliper and ordered a new caliper and in the mean time telling me that they could NOT gurantee the parts that they were purchasing. I then took the car back 1 week later and they now tell me it is the master cylinder, I bought my own master cylinder and they replaced it.
The car did okay, two weeks went by, the caliper is still rubbing, I take it back into the Kwik kar and Chris bangs on the caliper, and the owner Rich, tells me that I Now need a powerbooster. I am very upset at this point and I then take it to another garage and It is now fixed properly. Everything that Kwik Kar told me was wrong, was not. It was a pin sticking on the caliper, not the caliper itself. I did have the powerbooster replaced, but do you honestly think I was going to take it back to Kwik Kar, after everything I had just been thru?
No, I took it some where, Where I knew it would be fixed correctly. I am taking Kwik Kar to small claims. I feel I was taken advantage of. My brother and Boyfriend went to the Kwik Kar and told them, that if something happens to me in a wreck or something, they will file a lawsuit with kwik Kar.
Dana
Arlington, Texas
Two weeks after that, I took it back because the caliper was still rubbing, he said it was a bad caliper and ordered a new caliper and in the mean time telling me that they could NOT gurantee the parts that they were purchasing. I then took the car back 1 week later and they now tell me it is the master cylinder, I bought my own master cylinder and they replaced it.
The car did okay, two weeks went by, the caliper is still rubbing, I take it back into the Kwik kar and Chris bangs on the caliper, and the owner Rich, tells me that I Now need a powerbooster. I am very upset at this point and I then take it to another garage and It is now fixed properly. Everything that Kwik Kar told me was wrong, was not. It was a pin sticking on the caliper, not the caliper itself. I did have the powerbooster replaced, but do you honestly think I was going to take it back to Kwik Kar, after everything I had just been thru?
No, I took it some where, Where I knew it would be fixed correctly. I am taking Kwik Kar to small claims. I feel I was taken advantage of. My brother and Boyfriend went to the Kwik Kar and told them, that if something happens to me in a wreck or something, they will file a lawsuit with kwik Kar.
Dana
Arlington, Texas
6 Updates & Rebuttals
Tad
Arlington,Texas,
U.S.A.
would like to know how yours turned out
#2Consumer Comment
Tue, July 04, 2006
really would like to find out what happened in your case I am haveing problems with the same place if you get this please let me know what you had to do to take care of your problem.
Tad
Arlington,Texas,
U.S.A.
would like to know how yours turned out
#3Consumer Comment
Tue, July 04, 2006
really would like to find out what happened in your case I am haveing problems with the same place if you get this please let me know what you had to do to take care of your problem.
Tad
Arlington,Texas,
U.S.A.
would like to know how yours turned out
#4Consumer Comment
Tue, July 04, 2006
really would like to find out what happened in your case I am haveing problems with the same place if you get this please let me know what you had to do to take care of your problem.
Tad
Arlington,Texas,
U.S.A.
would like to know how yours turned out
#5Consumer Comment
Tue, July 04, 2006
really would like to find out what happened in your case I am haveing problems with the same place if you get this please let me know what you had to do to take care of your problem.
Robin
Waldron,Arkansas,
U.S.A.
Tell Kwik Kar to kiss your big toe! Then tell them to go ahead and sue as long as.
#6Consumer Comment
Sat, August 23, 2003
You mention numerous trips to Kwik Kar, as well as another trip to a different mechanic to in an attempt to resolve your brake troubles. The trip to the outside mechanic is the one that actually fixed your problem. I assume that you have all copies of repair orders, cancelled checks, etc. pertaining to all these visits, including the documents from the mechanic who finally fixed your brakes. There is your proof of your story. Defamation cannot occur when the truth is being told. If an individual lies for the sole purpose of maligning a reputation, that is defamation. The truth cannot be defamatory, but it can be something the object of that truth dislikes. In this case, Kwik Kar does not like having the evidence of their incompetence made public. Too bad! If Kwik Kar is still hassling you since 11/27/2002 over this matter, you are probably eligible for some punitive type damages. Worry, pain, and stressall those good things that this type of nonsense causes. Go for it if Kwik Kar insists on pursuing this. See if the outside mechanic will come to court or at least give you a notarized affidavit that you can use in court. Find a real bear of an attorney and go get em if the morons insist on pushing this silliness; Kwik Kar is not big enough to squelch your First Amendment rights. Bigger and better have tried and failed. Tell Kwik Kar to bring it on, you are ready for them. And let us all know how it comes out by updating.
Dana
Arlington,Texas,
U.S.A.
Response to Kwik Kars Demand to Retract! ..Kwik Kar owes ME an apology
#7Author of original report
Fri, August 22, 2003
In an attempt to delete my complaint, and replace it with this response to Kwik Kar, I realized that I can not remove the original complaint from this site. What I do want to type is this.... The crux of a libel or slander claim is a FALSE statement that damages a person's reputation. If a defamation lawsuit is filed, various defenses are available to the defendant. The most important defense is that the defamatory statement was true, or at least substantially true. The preinciple behind this defense is that no one should be punished for speaking the truth, even if the truth is damaging to someone's reputation. With the freedom-of-speech provision of the First Amendment to the U.S. Constitution as its guiding star, the U.S. Supreme Court has by now firmly established that in defamation cases: *The plaintiff must prove that the defendant was at fault in making the defamatory statement. *The plaintiff must prove that he or she sustained actual damages as a result of the defamatory statement. Because I used the freedom of speech granted to me by the constituion, Kwik Kar (Owner Rich Hall) sent me a certified letter that threatened legal action if I did not remove my entry from this website and replace it with an apology. Can you believe the nerve? I am dissatisfied with the service I received from Kwik Kar Lube and Oil and the owner expects me to apologize to them? I think Kwik Kar owes ME an apology. On 10/04/02, I took my vehicle into Kwik Kar to have my brakes inspected and repaired if needed. The mechanic, (I believe it was Chris), allegedly took off the rear brakes and put new ones on, and supposedly replaced the rear passendger caliper. on 10/09/02 I returned to Kwik Kar because I heard a noise in the rear wheels. Supposedly, the caliper had come loose and was rubbing; Chris allegedly repaired it. On 10/18/02, I took my car back because the caliper was still making the same noise, a "bad caliper"was diagnosed and a new caliper was ordered. Allegedly the parts cound NOT be guaranteed, but supposedly the repair was made. I then took the car back to Kwik Kar one week later because my brakes were stilln ot working correctly. Coincidentally my master cylinder was not functioning. I bought my own master cylinder (trying to save some money since this was getting very expensive for me) and Kwik Kar installed it. The car did okay for a couple of weeks, but then I started hearing the same noises again. I took the car back on 11/05/02. Rich told me that I now needed a power booster. Again, Kwik Kar allegedly did the repair. After repeated trips to Kwik Kar, I no longer felt comfortable with their work or diagnostic capabilities. My brakes were still not working to my satisfaction, so I decided to take my car to a different garage / mechanic. The new mechanic discovered a pin sticking on the caliper as the cause of the noise; the caliper itself was okay. He also found that the powerbooster Kwik Kar allegedly replaced was broken, so he replaced it. The new mechanic had my brakes working correctly in one visit. **I feel that I was taken advantage of at Kwik Kar. As a single mother with four children, I do not have any extra money. I spent several hundred dollars at Kwik Kar and was not satisfied with their service or the way they treated my family and me. And they demand that I apologize to them...Good Luck
