- Report: #88891
Complaint Review: Ladies Workout Express - Michigan
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Author Not Confirmed
Why?
Ladies Workout Express
Po Bxo 497 Layton Utah 84041 Michigan, U.S.A.
Phone:
800-833-5239
Web:
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Tell us has your experience with this business or person been good?
Ladies Workout Express Rip Off Michigan
In January I joined my local Ladies Workout Express. I was impressed with the establishment and signed a two year contract.
Shortly after joining I injured my foot and was unable to excercise. I was told by Customer Service to file a Verification of Disability Form signed by my doctor. My doctor advised me that with my injury the only excercise I could do from then on was swimming which didn't put any pressure on my heel. When I tried to explain this to Ladies Workout Express, they told me that they could "freeze" my account until I could return. This of course did me no good because I can't ever use their establishment again.
Now I am stuck paying $40.00 a month on a gym I cannot use. A total of $1,348.25! I have written to several different people within the company and so far no one has acknowledged me at all. I am writing on this forum in desperation. I guess my next course of action is obtaining a lawyer to settle the matter. I hate to do this, but I really can't see paying for a facility I can't use. Anyone thinking of signing a contract with these people should think twice!
Kellie
Clinton twp, Michigan
U.S.A.
Shortly after joining I injured my foot and was unable to excercise. I was told by Customer Service to file a Verification of Disability Form signed by my doctor. My doctor advised me that with my injury the only excercise I could do from then on was swimming which didn't put any pressure on my heel. When I tried to explain this to Ladies Workout Express, they told me that they could "freeze" my account until I could return. This of course did me no good because I can't ever use their establishment again.
Now I am stuck paying $40.00 a month on a gym I cannot use. A total of $1,348.25! I have written to several different people within the company and so far no one has acknowledged me at all. I am writing on this forum in desperation. I guess my next course of action is obtaining a lawyer to settle the matter. I hate to do this, but I really can't see paying for a facility I can't use. Anyone thinking of signing a contract with these people should think twice!
Kellie
Clinton twp, Michigan
U.S.A.
1 Updates & Rebuttals
Kellie
Clinton twp,Michigan,
U.S.A.
Ladies Workout Express working for me!
#2Author of original report
Thu, May 13, 2004
Hello, Since I wrote last I wanted to let everyone know that Ladies Workout Express worked with me and I no longer have a problem with my membership. The customer service was outstanding, and after my doctor revised my medical form, I had no problems with the company. Thanks for all the support!
