Tracy
Chickasha,#2Author of original report
Tue, March 10, 2009
I filed a complaint with the Better Business Bureau of Oklahoma City. I received confirmation from Lady Fitness of America that they received my cancellation but now they want an additional month's payment to cancel my account. If I don't pay it, they will add additional cancellation fees. I also found out that Lady Fitness of America is not accredited by the BBB and it has an "F" Rating because of the way they do not respond to customer complaints. DO NOT SIGN WITH THIS COMPANY. There are many many other health clubs that have integrity when dealing with their customers.