Disturbed
Tennessee,#2REBUTTAL Owner of company
Fri, March 18, 2011
The person that filed the rebuttal is an employee and was kissing a*s to gain favor with their employers. I have been to Lakeside Triage. I put a gun to my head and pulled the trigger. The gun misfired. They abused me at every chance. I had a puking problem and was taking Phenergan to stop it. The Nurse practitioner OD'd me on the drug when I started puking there.Then she tried to say I had taken too much before I arrived. I was taken to the emergency section and put on suicide watch. I was charged for the ER. My attorney got them to drop the bill under threat of a law suit. While I was in Triage they had criminals and homeless people with us. One of the criminals straightened a paperclip out and hid it so he could get out of the cuffs later. I saw people forced to give blood test and others put into the restraint rooms for simple reasons like not wanting to eat the slop they served. The food was cold sandwiches and unsweetened drinks. They would not allow utensils to eat with. The person who filed the rebuttal made it sound like the Waldorf. The homeless and mental patients would overflow the one toilet so we had to walk in filth. When they came to take me to MMHI. I was restrained with belt cuffs and put in a van. When I got to MMHI I was placed in a waiting room for 10 minutes and was taken to see a DR. He asked me one question. Did I want to hurt myself or others. When I said no, I was released then and there on the spot. If it took 5 hours like the rebuttal person said that would only be able to do 1 1/2 patients per day. They only had ONE Doctor. The person that filed the rebuttal is a bald
faced liar.
PS. If you would like to see the bill. Leave an address dummy.
eddie
memphis,#3UPDATE Employee
Tue, December 08, 2009
I understand the frustration, one might have to the process, just as a side note the triage area has been closed and a newer system is in place ( not for any bad reasons, they were just underbid for the job of triage), it remains a lengthy process.
I have had many experiences with Lakeside triage, and never have I seen anything like this person described. the process is lengthy I admit that, but not the 26 hours as said, the longest I have ever seen is 12 hours. Pt are only segregated if violence is an issue, there is no distinction b/t rich or poor, a little bit sick or a lot sick. All items are removed, even if one patient might not use the strings (or shoe as a weapon) to injure themselves, someone else might. The food served there is EXACTLY the same as the Reginald Medical Center "the MED" The MED also provides food to MMHI as well, very high quality even for hospital food.
There is a misconception about "admitting" Lakeside Triage was not an admitting facility, by their very name they screen pt, only, ie they only provide the first certification for hospitalization, another Dr outside Lakeside Triage must perform another/2nd Cert. ( BY LAW). As far as a patient leaving Lakeside and going to MMHI and being released in 5 minutes, totally not true. I can't even say that's an exaggeration. I work at MMHI and it takes 1-2+ hours just to process a pt, and determine whether or not they stay or go.
As to Lakeside charging Mr.D $7,600. show me the bill, cause if that's true he had to receive medications or other treatment not just an evaluation for Psychiatric admission, esp if he was sent to MMHI.
Here's what I believe, this writer cares for MR D. & was unhappy with certain aspects of his care, but don't make up or overly exaggerate things. Good safe care is provided to mental health clients, they may not agree to what or how its done, but its good safe care none the less.
I have dedicated my professional careerer to helping the mentally ill. It offends me when persons who don't know the system and exaggerates about negative aspects of someone's care.