Patrick R
West Valley,#2Author of original report
Sun, January 15, 2012
I want anyone who has or will read my report that things have been made right. I was given a call by the finance manager Mike and I went back to the dealership on 1/13/2012 and he reworked the deal knocking 1400.00 off the price of the car/extras. The interest rate went up and the term of the loan was shortened to 54 months but overall I was happy with the price that they dropped the car down to and the fact that the payments stayed the same. I will not however retract my statements about Jeff F. If you go into LHM Auto mall DON'T deal with this guy. He has no respect for the people he sells to and in my opinion should get fired. In conclusion though the term of the loan was set to 54 months. The interest was set at 19.95% and the price of the car was dropped from 14,250 to 13,250 in addition they knocked 200 off the gap insurance and 200 off the warranty. I thank Mike for making me feel like I was treated fairly. It just goes to show that making complaints on here and with the BBB works!
coast
USA#3Consumer Comment
Sun, January 01, 2012
You could have disputed the price, the outrageous interest rate, the deposit and the due date of the first payment before signing the agreement. There is no rip off because you agreed to the terms.
Jim
Orlando,#4Consumer Comment
Sun, January 01, 2012
From the START of your in-person experience with this store you were treated poorly. You detailed that very well. So my question is, WHY did you even hang around for more???
If the terms and conditions of the financing were not what you desired or wanted, WHY did you just play doormat and accept this???
Come on now, it was quite obvious from your account of this event you were on the receiving end of GARBAGE service. But yet, rather than use your feet to walk out because YOU are the customer and YOU deserve to be treated like GOLD, you simply stayed there, hat in hand, and accepted whatever crumbs they were willing to throw you.
YES I'm picking on you! It was their fault they treated you like SHxx the first time but it was clearly your fault to stay there to continue to be treated like SHxx and then, in the end, you rewarded them by giving them the sale!
Incredible!!!!!!