- Report: #1332275
Complaint Review: Lash Serum Plus - Internet
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Author Confirmed
Why?
Lash Serum Plus
Internet, USA
Phone:
8448244384
Web:
lashserumplus.com
Categories:
Business Rating:
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Lash Serum Plus Lash Serum Plus Scam! No Refund After Unauthorized Charge of Almost $150 Internet
The website claimed the eyelash growth serum would be a free trial and made it seem as though cancellation would be an option. Shipping was about $7 which I was fine with. I was tricked into adding a similar serum for eyebrows into my balance which added another $9 or so that I did not see was added to the purchase until it was too late to take it back. I figured another $9 wouldn't kill me. However, a couple weeks later, $149.95 was charged to my account. I checked the website again and I now notice they have a section that states the trial period is 10 days and you will be charged on the 14th day. However, I believe they start the trial period the day you order the product rather than the day you receive the product in the mail. Also, It did not provide this vital information anywhere throughout the purchase process and they lied about the fact that the charges can be cancelled at any time. I immediately called my bank and they concluded that they cannot label this as fraudulent due to the fact that I had given the company access to my payment information when I purchased the products. My bank did give me a phone number to call in order to begin an investigation but I wanted to also file this report here to spread the word that this company is a scam and also to seek out any extra help or advice that will get me my money back.
