- Report: #1238459
Complaint Review: Laughing Bird Software - Internet
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Author Not Confirmed
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Laughing Bird Software
Internet, USA
Web:
http://www.laughingbirdsoftware.com/
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Laughing Bird Software Marc Sylvester Refused Refund Within 30-Days & Accused Customer of Theft Internet
I bought the Logo Creator software from Laughing Bird Software. I work remotely when travelling, so I installed the software on my Los Angeles computer remotely.
When I realized that the software was not capable of doing the tasks I required I asked for a refund. I was told that I had obviously stolen the software and distributed copies elsewhere because my account was logged into from two different locations.
I attempted to explain that I often travel and work remotely, however they still refused to give me the refund and blacklisted me from contacting support.
I am pursuing other forms of getting my money back, but I would beware a company that is so quick to assume you are pirating or otherwise selling on their software.
