- Report: #1173237
Complaint Review: Lavish Skin Care - Santa Anna California
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Author Not Confirmed
Why?
Lavish Skin Care
3760 W McFadden Ave. B602 Santa Anna, 92704 California, USA
Phone:
877-625-2977
Web:
Trylavishskincare.com
Categories:
Business Rating:
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Lavish Skin Care Deceptive and unethical practices-unauthorized product shipment Santa Anna Nationwide
I purchased a trial offer ($4.95) of a Lavish Skin Care product. I saw no information that by doing that I was automatically enrolled to receive monthly shipments. The first unauthorized shipment I thought was an error. The next months shipment was rediculous. I took both unopened boxes and sent them back.
i received an email acknowledging they received the product and future shipments and billing were canceled.
I called to get credit for returned boxes and was told it was too late and there was no rma no. (Employee rudeness extreme) She said the boxes were tagged to be sent back to me. I hadn't received them. She said she would send a note for them to be sent. I told her not to do that because I was going to pursue getting credit through an attorney or the credit card co.
It was unsuccessful. I called back and asked them to go ahead and send the product back as I was unsuccessful. Guess what....too late. now I don't have the product and no credit!
