- Report: #702744
Complaint Review: Law office of Thomas J. Sherwood - Seffner Florida
Reported By:
dan -
Brodhead, Wisconsin, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Law office of Thomas J. Sherwood
11524 E. US Highway 92 Seffner, 33584 Florida, United States of America
Phone:
813-612-5697
Web:
Categories:
Business Rating:
(0)
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Law office of Thomas J. Sherwood Did not honor guarantee Seffner, Florida
I hired Thomas Sherwood law office to do a home loan modification for me. I was told it would take 3-4 months to get done. After the 4 month mark, every three to four weeks they would want updated information (income, bills, profit/loss, bank statements) from me. Between month six and seven I started asking what was taking so long and I was told they were getting a slow response from Wells Fargo(my mortgage Company).
I received a sherriff sale notice and called and asked about were they where in the process and I was told that they were still negotiating. I then called another lawyer and was told that they were probaably not going to be able to do anything with the modification due to it going in sheriffs sale already.
After hearing that I called and asked about the notice and expained that I would like my money back since they didn't hold up there end of the deal. I was told that they needed updated info and they would get everything taken care of.
Now month eight I call and ask if everything is taken care of and was told they needed updated information again. I finally snapped and told them no. This was suppose to have been done months ago. They keep asking for updated info as if they are really doing something with it. My home is in foreclosure with sheriff sale in progress and they keep telling me they can still fix with more info. They don't want to admit that they can't get it done as agreed and don't want to refund the money I paid them to save my home.
I received a sherriff sale notice and called and asked about were they where in the process and I was told that they were still negotiating. I then called another lawyer and was told that they were probaably not going to be able to do anything with the modification due to it going in sheriffs sale already.
After hearing that I called and asked about the notice and expained that I would like my money back since they didn't hold up there end of the deal. I was told that they needed updated info and they would get everything taken care of.
Now month eight I call and ask if everything is taken care of and was told they needed updated information again. I finally snapped and told them no. This was suppose to have been done months ago. They keep asking for updated info as if they are really doing something with it. My home is in foreclosure with sheriff sale in progress and they keep telling me they can still fix with more info. They don't want to admit that they can't get it done as agreed and don't want to refund the money I paid them to save my home.
3 Updates & Rebuttals
another victim
Deltona,Florida,
USA
I finally received a refund!!!
#2Consumer Comment
Mon, December 05, 2011
I was a victim also and after 8 looooong months, I finally received a full refund from this office!
I reported them on here, the BBB, the FL Bar, the FTC and just got a full $2500 refund a few days ago, sooooo.... people do not give up! stay on top of them and filing with each of the above if you want your money back! They did make good on the Money back guarantee! took 8 mos, but they did it!
Walt
Geneva,New York,
U.S.A.
Do Not Trust These People
#3General Comment
Tue, July 19, 2011
I don't know if you still have your account with Thomas Sherwood, but after reading the "owner's" repsonse saying that your loan modification is still in process, this is the same line of crap they told me. They even went as far as to say we want to save your home, bottom line is they didn't and they wont refund my money. These people will have their day in court!
Bill Stevens Branch Manager
Seffner,Florida,
United States of America
Did not honor guarentee Seffner, Florida
#4REBUTTAL Owner of company
Mon, March 07, 2011
We know that when you entered the HAMP Program you met the government guidelines or we would not have taken you on as a client. We work every file every week to make sure that there is nothing hindering the file from moving forward with your lender.That is why we request updated documentation from you, as your lender requests from us. If you as a client do not provide us with what the lender has requested or do not honestly complete the application we can not be expected to provide you with a refund. When we are provided accurate and honest documentation we will be successfull in completing your modification. In response to this complaint we have called your lender and your modification is still in an active status.
