- Report: #524641
Complaint Review: Leaders The Merchant Services Co. - Internet
Reported By:
Fed up Counselor -
mission viejo, California, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Leaders The Merchant Services Co.
26707 W. Agoura Rd., Calabasas, California91302 Internet, United States of America
Phone:
8008769843
Web:
www.leadersmerchantservices.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Leaders, The Merchant Services Co. Rock Bottom Merchant Services -Bait you with 1.99% in total fees and then switches to 6% in total fees Internet
I agree with so many of the complaints on this board. Very very similar problems and in many cases the exact same problem has happened to me. They also charged me $99 just 2 months after signing up in March 2009. They are very tricky. When signing up, they had a sales person go thru their fee disclosure form and then there is a very small print disclaimer that asks you to read their online Merchant Processing Agreement. Basically, they can create whatever fee they want as they go along. Over the months they came up with more fees: Additional Fees that keep going up, increased Security Fee and Batch Header Fee (started in Sept). Every time I call them about a new fee that they have tacked on, they are rude and the amount of time that it takes to dispute things just adds to the time lost (which is also lost money).
So here are my numbers: June total fee percentage was 10%!; July fees 6%; August fees 6%; Sept fees 5%; Oct fees 5%
The craziest thing is that it is exactly these percentages. I didn't round these up or down. I am so tired of dealing with these crooks, that I would rather "waste" my time just warning people to Never sign up with them so they can lose the sales.
1 Updates & Rebuttals
Sarah
Camarillo,California,
U.S.A.
LEADERS would be more than happy to review this merchant's account and address his concerns...
#2UPDATE Employee
Tue, November 17, 2009
Leaders Merchatn Services would like to apologize to this merchant for the experience they have had with our company. LEADERS would be more than happy to review this merchant's accoutn and address his concerns with our company; however, this complaint does not provide LEADERS with enough information to locate this merchant's account.
LEADERS invites this merchant to please call our Customer Service department at 1-800-876-9843 Option 1, and ask to speak with a Supervisor in order to begin the merchant account review process.
