- Report: #617357
Complaint Review: LeafGuard - Denver Colorado
Reported By:
anonymous -
Lakewood, Colorado, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
LeafGuard
7245 Gilpin Way #220, Denver, 80229 Colorado, United States of America
Phone:
303 289-1409
Web:
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
LeafGuard Business model? Postpone, Procrastinate, Prevaricate. LeafGuard did not want to fix improperly installed gutters. Denver, Colorado
From the day that they were installed, two years ago, the gutters did not work properly. I was told that my roof was at fault, but they never explained to me why the gutters were installed if the roof was bad.
Rain water poured over the gutters and under them as well as between the fascia and the gutters. The fascia now needs to be replaced.
In the winter ice dams formed and when afternoon sun melted the ice it coated the sidewalk outside the door with water that turned to ice during the night.
Calls resulted in promises of coming when not busy, or telling me the warranty on installation was up. Not true.
I was told that if one contractor told them that my roof wasn't at fault, they would fix the problem. Eight contractors told me that the gutters were improperly hung and sheathing and flashing were not installed correctly. All declared that the roof was not at fault. LG wasn't convinced, and would sign no agreements on how the situation would/should be remedied. They talked a good game, but never would commit anything to writing.
Fortunately, the magistrate in small claims court understood the problems and LrafGuard now has a a judment against them. They also still have an "A+" rating with the BBB. This is not the BBBof the '50's!
If you live in Colorado, be aware that except for plumbers and electricians, no contractors are licensed. You are at the mercy of your local governments permits and codes. I do not know of a city that requires rain gutter companies to have a permit. You are really on your own when you contract for gutters. Be careful!
I believe that being over 3/4 of a century in age, they had found me a good target.
