- Report: #186125
Complaint Review: Lean Life PM - Ontario California
-
Author Confirmed
Why?
Lean Life PM
2040 East Francis St. Ontario, 91761 California, U.S.A.
Phone:
866-370-7271
Web:
N/A
Categories:
Business Rating:
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Burn Fat # 2 Fraudulent Billing Delayed shipping of sample in order to bill your account once notified i received instructions to send the shipment back no credit yet Ontario California *EDitor's Suggestions on how to get your money back into your bank account!
Received internet mail to try sample bottle of product, just charge shipping charges to my credit card.Was told the product would be shipped to my home. Charge appeared to my Visa account on 1/11/06 still no product. Second charged appeared $ 99.90 on my charged card on 1/24/06. Then i received the product in the mail after the billing. I call to complained and was told to send the product to the address supplied for a full refund credited back to my Visa card. U.S. postal service confirm delivery made on 2/3/06. The company acknowledge receipt of merchandise they said on 2/8/06. Contacted numeruos times with promises that it would appear on my next statement. I also contacted credit card company to explain what's going on.
I contacted Lean Life today 4/11/06 to find out where's the credit and was told that they would look into it. I asked was this a U.S. corporation was told that thaat information was not available. Then I was instructed to contact my credit company for further instructions , what ever that means. I filled a dispute with my credit card company from the beginning, so they are aware of the problem ( Macy's Visa red Star Card). The credit card company removed the late charges as of 4/11/06. i have an excellant credit rating and don't want to ruin it.
I am retired and would like this company to live up to it's promise to refund the credit. When I spoke with them today 4/11/06. now they are saying that they received the returned product March 3rd a month later than before. I dont' know what to do from here. They told me to contact my credit card company. I don't know why. I smell a rat on this. My husband and I just promised faithfully never to order any thing ovr the internet again, which in the past we have done so quite a bit. Something has to be done about this. Lean Life or Burn Fat # 2 whatever they call themselves should'nt be allowed to get away with this. They just bait you in a trap and never intended to do right and they are slick about encouraging you to send the product back right away. Now I wonder what was in the box I never had a chance to open in the first place.
Linda
Pembroke Pines, Florida
U.S.A.
EDitor's Suggestions on how to get your money back!
HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:
Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.
According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.
If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.
Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!
DO NOT TAKE NO FOR AN ANSWER!
Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.
And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.
Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.
If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.
CHARGES TO YOUR CREDIT CARD
If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.
Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.
And good luck Let us know how you do!
ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com
[email protected]
badbusinessbureau.com
www.ripoffreport.com
Don't let them get away with it.
Make sure they make the Rip-off Report!
We are not lawyers.
We are not a collection agency.
We are Consumer Advocates.
...the victims' advocate
WE are Civil and Human Rights Activists
We are a Worldwide Consumer Reporting News Agency
...by consumers, for consumers
CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.
I contacted Lean Life today 4/11/06 to find out where's the credit and was told that they would look into it. I asked was this a U.S. corporation was told that thaat information was not available. Then I was instructed to contact my credit company for further instructions , what ever that means. I filled a dispute with my credit card company from the beginning, so they are aware of the problem ( Macy's Visa red Star Card). The credit card company removed the late charges as of 4/11/06. i have an excellant credit rating and don't want to ruin it.
I am retired and would like this company to live up to it's promise to refund the credit. When I spoke with them today 4/11/06. now they are saying that they received the returned product March 3rd a month later than before. I dont' know what to do from here. They told me to contact my credit card company. I don't know why. I smell a rat on this. My husband and I just promised faithfully never to order any thing ovr the internet again, which in the past we have done so quite a bit. Something has to be done about this. Lean Life or Burn Fat # 2 whatever they call themselves should'nt be allowed to get away with this. They just bait you in a trap and never intended to do right and they are slick about encouraging you to send the product back right away. Now I wonder what was in the box I never had a chance to open in the first place.
Linda
Pembroke Pines, Florida
U.S.A.
EDitor's Suggestions on how to get your money back!
HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:
Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.
According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.
If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.
Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!
DO NOT TAKE NO FOR AN ANSWER!
Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.
And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.
Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.
If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.
CHARGES TO YOUR CREDIT CARD
If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.
Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.
And good luck Let us know how you do!
ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com
[email protected]
badbusinessbureau.com
www.ripoffreport.com
Don't let them get away with it.
Make sure they make the Rip-off Report!
We are not lawyers.
We are not a collection agency.
We are Consumer Advocates.
...the victims' advocate
WE are Civil and Human Rights Activists
We are a Worldwide Consumer Reporting News Agency
...by consumers, for consumers
CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.
