- Report: #638499
Complaint Review: LeanSpa LLC - Internet
Reported By:
C Ruth -
Evansville, Indiana, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
LeanSpa LLC
420 E Main St. Bldg #2 Suite 8 06405 Internet, United States of America
Phone:
Web:
www.leanspa.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
LeanSpa , LLC Ripoff Weightloss program Internet
Ordered a starter bottle of Leanspa on 8/12/10 and my credit card was charged $5.95 with the understanding that I had 30 days to try the pills............they arrived a3-4 days later. I got a credit card alert on9/3/10 that leanspa had charged $79.95 to my account............I checked my card activity and saw where they charged that amount on 8/28/10. I tried to call the number that is supposed to be 24/7 but got a recording telling me they were closed. I tried everyday..........finally today I put the phone on redial and after several hours I got a person on the line..........I canceled the product and ask them to refund the amount that they had charged........they said that because I canceled the product that I couldn't get my money back.........that I only had 15 days to try the product........I told her that I couldn't get anyone on the phone or on the internet and that it hadn't been 15 days if I started the product the day I got it.
I ask to talk to supervisor and she said that I could get $60 back today and return the product.........I told her I had not received the second bottle........... so she said I could keep product when it comes and get $45 back........I said no..........and ask again to talk to supervisor...........finally after her being rude a lady called Lindsey got on the phone and was even ruder........I told her that I was going to turn the company into the BBB.....she said fine..........I ask for an address and she gave me 6205 Lookout Rd Boulder, Co. 80301...which I think is a bogus address ...my credit card gave a CT number and I looked it up on internet and they give 420 E Main St Bldg#2 Suite 8 Bradford, CT. 06405..........I told Lindsey that I was going to refuse the package when it comes.............We need to take a stand and turn these people in.
1 Updates & Rebuttals
C Ruth
Wadesville,Indiana,
United States of America
Dispute With Lean Spa Resolved With Help From BBB of CT
#2Author of original report
Sun, October 03, 2010
Filed a report with the BBB of Connecticut and they finally got in touch with a Chann Kin @ 203-488-2558 ext. 2297 or [email protected] and got my $79.99 credited back to credit card. I encourage all persons that got ripped off to make a complaint to the BBB of CT......... Lean Spa , LLC 181 Marsh Hill Rd Orange , CT 06477 this is the corp home............. when you fill out the BBB request nothing less than a refund or credit. Got an answer right away...............Good Luck
