Complaint Review: Leasemaster USA - Portland Nationwide

The rebuttal by a supposed client giving support to Leasemasterusa is not a client at all, this is Sean Holman, Owner/Broker of Leasemasterusa writing this. I know by the "Oracle" email address he left. So don't beleive a word of this letter of support.

I have been given an opportunity to share my situation as a rebuttal to the rediculous allegations that have been posted on this site.  I was able to save my credit by turning over my BMW to this company at no cost to me WHAT-SO-EVER, they actually gave me a seller incentive.  

Leasemaster Placed my car two times and it has since been returned to the dealership un-damaged and on-time.

Leasemaster USA - kept me updated on the location of my vehicle by sending me GPS data once a week.

This isn't even the best part!  I was able to get a brand new BMW that I drive now, and it's a love affair, I love this car!

There is no way I could've financed this on my own.

So all I have to offer in terms of how I feel abour Leasemaster USA is WOW!

Than you!, Thanks for treating me right and making this happen for me, you saved my but twice!

I recomend Lease Master USA to anyone who wants to deal with an honest and diligent Lease Assumption Company.

Thank You Guys! Let me know How this turns out! I don't know if this will get to you or not but , but I hope so.

 

Oh-yeah if you guys want to use me as a reference, I'm more than happy.

oracle@****************

I work for LMUSA, and I can say from personal experience, that we do not rip our clients off. We offer a valuable service that may not be an option for everyone, but for those that choose this as a way to save their credit, I guarantee that 9 out of 10 are happy.

We have made it our mission to protect our client's interest, and we believe this is exactly why this libelous post, from an anonymous person claiming to be a client, has been filed in the first place. 

Unfortunately, when we place our cars, even though we pay to install GPS and ignition kill technology, some buyers find themselves unable to make the payments on our vehicles. We give them two chances to make the payments, and if they are'nt handling their end of the agreement, then we repossesse the vehicle. Occasionally in business you have to make tough choices, but we look out for our sellers regardless of how mad a buyer might be about it.  We have to deal with people getting angry at us for doing our job and repossessing their car, as we promise to do in our seller contracts.

If this person claiming to be a past client would simply contact us to discuss his claim we would be happy to make every effort to resolve any and all issues they have. I deal with about 30% of the clients our company has contracts and they all have client id numbers, We have provided our sellers with these numbers so that we can verify owners of vehicles over the phone.

So - if the author of Ripp-Off Post is truly a client, and not a competitor, then all they have to do is post their client ID.   You see, what this person doesn't realize is that we direct ALL of our new clients directly to Ripp-Off Report  to review these rediculous posts about our company. We have nothing to hide, and we also believe that honesty is always the best policy. We want any and all legitimate claims out in the open for everyone to see.

We strive to offer the very best in customer support, but we are not, nor have we ever claimed to be above human error, so, we've dedicated an entire section of our website exclusively for rip-off report and testimonials.

This way clients or friends of clients can make their feelings publicly available.
Our job is customer service and support, we promise to do everything within our power to make sure that all parties involved walk away satisfied.

If any person or client would like us to address a complaint, please email your Customer Number, Vin Number, Year Make and Model, along with a return email address address to [email protected]

Report:

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Beware, this people are back at it. Read on celebrity auto brokers. They advertise on cragslist, I responded on one ad, and found all I needed. Dee Anderson is your new name? what happened to when you were Debra Monfore? Or Deb? I see you are back with josh. You guys can run but you can't hide. Here's their website www.leasemasterusa.com these people are ruthless liars. and will rip you off. I've talked to many people who used their service and now they can't find their car. beware! Leasemaster USA.

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Rebuttal:

This a rebuttal from corporate headquarters of www.leasemasterusa.com

We are responding to libelous claims about our organization. As you can see who ever has posted this complaint about our organization has opted to do it anonymously, and without showing any proof of an actual complaint about our company. We feel strongly that this is really one of our competitors and that this is with malicious intent.

First of all we would like to extend an apology to our clients regarding these false claims, as we know that the reputation of a company you work with is valuable to you and these types of claims can raise unnecessary doubts and concerns to both our past, present and future clients. In response, we challenge this poster, if they were in fact a client, to provide us with their first and last name, along with the year, make, model, and VIN number of the vehicle or vehicles that are the subject of this complaint. We invite you to correspond with us at the dedicated email that we have set up for your benefit [email protected] and we will update this report with any and all correspondence and communication regarding your complaint. If the poster of this complaint or any other client or potential client is concerned about these libelous claims we encourage you to ask your agent for a verified list of references. We value our clients and our reputation. We would like to notify all of our clients about this report and we will be sending a link to the report to any and all current clients as well as any prospective clients from this point on. We believe in complete transparency and we stand behind our service 100%. We thank our current customers for your continued support and patronage and we respectfully request that you post a rebuttal with a short testimonial about your experience with our company; we also ask that if you are a dissatisfied client that you post the year make and model along with your VIN # in order to validate your complaint    

as Genuine or contact us directly as we are dedicated to providing exemplary service and we value your input on how we may better serve your needs.

Furthermore, we will be sending this link to all of our customers, so that they are aware of this, and can independently decide to respond with their own opinions of the service Lease Master USA has provided.

Again, we would like to apologize for any concerns this posting has raised and we offer our services for consultation regarding this report.

With your best interest in mind,

Lease Master USA

Toll Free (888) 837-1055

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Beware, this people are back at it. Read on celebrity auto brokers. They advertise on cragslist, I responded on one ad, and found all I needed. Dee Anderson is your new name? what happened to when you were Debra Monfore? Or Deb? I see you are back with josh. You guys can run but you can't hide. Here's their website www.leasemasterusa.com these people are ruthless liars. and will rip you off. I've talked to many people who used their service and now they can't find their car. beware! Leasemaster USA.

================================================================

Rebuttal:

This a rebuttal from corporate headquarters of www.leasemasterusa.com

We are responding to libelous claims about our organization. As you can see who ever has posted this complaint about our organization has opted to do it anonymously, and without showing any proof of an actual complaint about our company. We feel strongly that this is really one of our competitors and that this is with malicious intent.

First of all we would like to extend an apology to our clients regarding these false claims, as we know that the reputation of a company you work with is valuable to you and these types of claims can raise unnecessary doubts and concerns to both our past, present and future clients. In response, we challenge this poster, if they were in fact a client, to provide us with their first and last name, along with the year, make, model, and VIN number of the vehicle or vehicles that are the subject of this complaint. We invite you to correspond with us at the dedicated email that we have set up for your benefit [email protected] and we will update this report with any and all correspondence and communication regarding your complaint. If the poster of this complaint or any other client or potential client is concerned about these libelous claims we encourage you to ask your agent for a verified list of references. We value our clients and our reputation. We would like to notify all of our clients about this report and we will be sending a link to the report to any and all current clients as well as any prospective clients from this point on. We believe in complete transparency and we stand behind our service 100%. We thank our current customers for your continued support and patronage and we respectfully request that you post a rebuttal with a short testimonial about your experience with our company; we also ask that if you are a dissatisfied client that you post the year make and model along with your VIN # in order to validate your complaint    

as Genuine or contact us directly as we are dedicated to providing exemplary service and we value your input on how we may better serve your needs.

Furthermore, we will be sending this link to all of our customers, so that they are aware of this, and can independently decide to respond with their own opinions of the service Lease Master USA has provided.

Again, we would like to apologize for any concerns this posting has raised and we offer our services for consultation regarding this report.

With your best interest in mind,

Lease Master USA

Toll Free (888) 837-1055

This a rebuttal from corporate headquarters of www.leasemasterusa.com

We are responding to libelous claims about our organization. As you can see who ever has posted this complaint about our organization has opted to do it anonymously, and without showing any proof of an actual complaint about our company. We feel strongly that this is really one of our competitors or someone we may have had to repossess a vehicle from and that this is with malicious intent. We would REALLY Rather not participate  in this unfortunately we must protect our reputation for our past, present ,and future clients. As you can see who ever is doing this is not satisfied by posting one report they also posted Report: #587346 and that particular report is showing several rebuttles of a positive nature reflecting real clients who have been satisfied with the service we provide. We will never claim to be perfect but we are professionals and we will deal with matters professionally.

 First of all we would like to extend an apology to our clients regarding these false claims, as we know that the reputation of a company you work with is valuable to you and these types of claims can raise unnecessary doubts and concerns to both our past, present and future clients. In response, we challenge this poster, if they were in fact a client, to provide us with their first and last name, along with the year, make, model, and VIN number of the vehicle or vehicles that are the subject of this complaint. We invite you to correspond with us at the dedicated email that we have set up for your benefit [email protected] and we will update this report with any and all correspondence and communication regarding your complaint. If the poster of this complaint or any other client or potential client is concerned about these libelous claims we encourage you to ask your agent for a verified list of references. We value our clients and our reputation. We would like to notify all of our clients about this report and we will be sending a link to the report to any and all current clients as well as any prospective clients from this point on. We believe in complete transparency and we stand behind our service 100%. We thank our current customers for your continued support and patronage and we respectfully request that you post a rebuttal with a short testimonial about your experience with our company; we also ask that if you are a dissatisfied client that you post the year make and model along with your VIN # in order to validate your complaint as Genuine or contact us directly as we are dedicated to providing exemplary service and we value your input on how we may better serve your needs.

Furthermore, we will be sending this link to all of our customers, so that they are aware of this, and can independently decide to respond with their own opinions of the service Lease Master USA has provided.

 

Again, we would like to apologize for any concerns this posting has raised and we offer our services for consultation regarding this report.

 

With your best interest in mind,

 Lease Master USA

[email protected]

Toll Free (888) 837-1055

This a rebuttal from corporate headquarters of www.leasemasterusa.com

We are responding to libelous claims about our organization. As you can see who ever has posted this complaint about our organization has opted to do it anonymously, and without showing any proof of an actual complaint about our company. We feel strongly that this is really one of our competitors or someone we may have had to repossess a vehicle from and that this is with malicious intent. We would REALLY Rather not participate  in this unfortunately we must protect our reputation for our past, present ,and future clients. As you can see who ever is doing this is not satisfied by posting one report they also posted Report: #587346 and that particular report is showing several rebuttles of a positive nature reflecting real clients who have been satisfied with the service we provide. We will never claim to be perfect but we are professionals and we will deal with matters professionally.

 First of all we would like to extend an apology to our clients regarding these false claims, as we know that the reputation of a company you work with is valuable to you and these types of claims can raise unnecessary doubts and concerns to both our past, present and future clients. In response, we challenge this poster, if they were in fact a client, to provide us with their first and last name, along with the year, make, model, and VIN number of the vehicle or vehicles that are the subject of this complaint. We invite you to correspond with us at the dedicated email that we have set up for your benefit [email protected] and we will update this report with any and all correspondence and communication regarding your complaint. If the poster of this complaint or any other client or potential client is concerned about these libelous claims we encourage you to ask your agent for a verified list of references. We value our clients and our reputation. We would like to notify all of our clients about this report and we will be sending a link to the report to any and all current clients as well as any prospective clients from this point on. We believe in complete transparency and we stand behind our service 100%. We thank our current customers for your continued support and patronage and we respectfully request that you post a rebuttal with a short testimonial about your experience with our company; we also ask that if you are a dissatisfied client that you post the year make and model along with your VIN # in order to validate your complaint as Genuine or contact us directly as we are dedicated to providing exemplary service and we value your input on how we may better serve your needs.

Furthermore, we will be sending this link to all of our customers, so that they are aware of this, and can independently decide to respond with their own opinions of the service Lease Master USA has provided.

 

Again, we would like to apologize for any concerns this posting has raised and we offer our services for consultation regarding this report.

 

With your best interest in mind,

 Lease Master USA

[email protected]

Toll Free (888) 837-1055

This a rebuttal from corporate headquarters of www.leasemasterusa.com

We have made every attempt to validate your claim by offering correspondence with you to remedy any legitimate claim you may have against our company.

Again, our email address is [email protected]. If you are truly a past client, please contact us as soon as possible, as we are willing to discuss any issues you may have.

if you choose not to contact us and continue to post libelous and rumored statements, you leave us no other choice but to assume that you are simply a competitor and this complaint is not GENUINE.

We are responding to libelous claims about our organization. As you can see who ever has posted this complaint about our organization has opted to do it anonymously, and without showing any proof of an actual complaint about our company. We feel strongly that this is really one of our competitors and that this is with malicious intent.

First of all we would like to extend an apology to our clients regarding these false claims, as we know that the reputation of a company you work with is valuable to you and these types of claims can raise unnecessary doubts and concerns to both our past, present and future clients. In response, we challenge this poster, if they were in fact a client, to provide us with their first and last name, along with the year, make, model, and VIN number of the vehicle or vehicles that are the subject of this complaint. We invite you to correspond with us at the dedicated email that we have set up for your benefit [email protected] and we will update this report with any and all correspondence and communication regarding your complaint. If the poster of this complaint or any other client or potential client is concerned about these libelous claims we encourage you to ask your agent for a verified list of references. We value our clients and our reputation. We would like to notify all of our clients about this report and we will be sending a link to the report to any and all current clients as well as any prospective clients from this point on. We believe in complete transparency and we stand behind our service 100%. We thank our current customers for your continued support and patronage and we respectfully request that you post a rebuttal with a short testimonial about your experience with our company; we also ask that if you are a dissatisfied client that you post the year make and model along with your VIN # in order to validate your complaint    

as Genuine or contact us directly as we are dedicated to providing exemplary service and we value your input on how we may better serve your needs.

Furthermore, we will be sending this link to all of our customers, so that they are aware of this, and can independently decide to respond with their own opinions of the service Lease Master USA has provided.

 

 

Again, we would like to apologize for any concerns this posting has raised and we offer our services for consultation regarding this report.

With your best interest in mind,

 

 

Lease Master USA

 

Toll Free (888) 837-1055

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This a rebuttal from corporate headquarters of www.leasemasterusa.com

We have made every attempt to validate your claim by offering correspondence with you to remedy any legitimate claim you may have against our company.

Again, our email address is [email protected]. If you are truly a past client, please contact us as soon as possible, as we are willing to discuss any issues you may have.

if you choose not to contact us and continue to post libelous and rumored statements, you leave us no other choice but to assume that you are simply a competitor and this complaint is not GENUINE.

We are responding to libelous claims about our organization. As you can see who ever has posted this complaint about our organization has opted to do it anonymously, and without showing any proof of an actual complaint about our company. We feel strongly that this is really one of our competitors and that this is with malicious intent.

First of all we would like to extend an apology to our clients regarding these false claims, as we know that the reputation of a company you work with is valuable to you and these types of claims can raise unnecessary doubts and concerns to both our past, present and future clients. In response, we challenge this poster, if they were in fact a client, to provide us with their first and last name, along with the year, make, model, and VIN number of the vehicle or vehicles that are the subject of this complaint. We invite you to correspond with us at the dedicated email that we have set up for your benefit [email protected] and we will update this report with any and all correspondence and communication regarding your complaint. If the poster of this complaint or any other client or potential client is concerned about these libelous claims we encourage you to ask your agent for a verified list of references. We value our clients and our reputation. We would like to notify all of our clients about this report and we will be sending a link to the report to any and all current clients as well as any prospective clients from this point on. We believe in complete transparency and we stand behind our service 100%. We thank our current customers for your continued support and patronage and we respectfully request that you post a rebuttal with a short testimonial about your experience with our company; we also ask that if you are a dissatisfied client that you post the year make and model along with your VIN # in order to validate your complaint    

as Genuine or contact us directly as we are dedicated to providing exemplary service and we value your input on how we may better serve your needs.

Furthermore, we will be sending this link to all of our customers, so that they are aware of this, and can independently decide to respond with their own opinions of the service Lease Master USA has provided.

 

 

Again, we would like to apologize for any concerns this posting has raised and we offer our services for consultation regarding this report.

With your best interest in mind,

 

 

Lease Master USA

 

Toll Free (888) 837-1055

It looks like you guys just had some extra time on your hands and filed rebuttals claiming you were a happy client. This isn't a clients testimonials forum where you get ONE of your clients to write good things about you. How much did you pay them? Rather then spending time writing your lies and pretending you are a happy client, why don't you try fixing the problems you created. No one in their right mind would come to your company, or companies, you have so many company names its ridiculous. Doesn't it seem odd that you are now "Dee Anderson" yet your real name is Debra Monfore? What are you hiding from? Why use a falsified name? I guarantee that your clients don't know your real name, why? Because you deceived them, fearing they might find out about your past. And your partner in crime Josh, Joshua whatever he calls himself is no different.

What is this crap??!!?!?  I got nothng but love for this company, it was this or a repo for me, and these people treated me right.  My Range Rover was 3 months behind and I was getting calls all the time about it from the bank.  They got it with someone who took care of it, made the payments, and that got me time to catch up the other paymetns and keep my credit decent.

I don't understand why anyone would say anything bad about this company!  This has to be a lie.  They've had my Jaguar since July of 2009, and have returned every phone call I've ever made to them.  This company has been great to me, even helping me get into another vehicle after I lost my house and my credit went into the toilet for a while.  They are kind, courteous, and very, very professional.  I would love to let anyone who wants to e-mail me know what I think about this company, and you can contact me at [email protected].

Working with these people was basically my last resort.  I was extremely concerned about a scam, but after several months of consideration and trying to find another option, I did turn my car over to Leasemaster.  I have only had a few minor things I've had to deal with since then, and have probably saved $8,000 or more in insurance and payments in the last 6 months.  I can even call in and have them send me information on where the car is that very moment, which makes me feel much better about this arrangement.

This a rebuttal from corporate headquarters of www.leasemasterusa.com

We are responding to libelous claims about our organization. As you can see who ever has posted this complaint about our organization has opted to do it anonymously, and without showing any proof of an actual complaint about our company. We feel strongly that this is really one of our competitors and that this is with malicious intent.

 

First of all we would like to extend an apology to our clients regarding these false claims, as we know that the reputation of a company you work with is valuable to you and these types of claims can raise unnecessary doubts and concerns to both our past, present and future clients. In response, we challenge this poster, if they were in fact a client, to provide us with their first and last name, along with the year, make, model, and VIN number of the vehicle or vehicles that are the subject of this complaint. We invite you to correspond with us at the dedicated email that we have set up for your benefit [email protected] and we will update this report with any and all correspondence and communication regarding your complaint. If the poster of this complaint or any other client or potential client is concerned about these libelous claims we encourage you to ask your agent for a verified list of references. We value our clients and our reputation. We would like to notify all of our clients about this report and we will be sending a link to the report to any and all current clients as well as any prospective clients from this point on. We believe in complete transparency and we stand behind our service 100%. We thank our current customers for your continued support and patronage and we respectfully request that you post a rebuttal with a short testimonial about your experience with our company; we also ask that if you are a dissatisfied client that you post the year make and model along with your VIN # in order to validate your complaint    

as Genuine or contact us directly as we are dedicated to providing exemplary service and we value your input on how we may better serve your needs.

 

Furthermore, we will be sending this link to all of our customers, so that they are aware of this, and can independently decide to respond with their own opinions of the service Lease Master USA has provided.

 

Again, we would like to apologize for any concerns this posting has raised and we offer our services for consultation regarding this report.

 

With your best interest in mind,

 

Lease Master USA

Toll Free (888) 837-1055

i just keep finding more and more. i can't believe you can't give this business up. doesn't it get old lying to people? also, go to my space and look them up.