- Report: #513476
Complaint Review: LEGAL HOME LOAN SOLUTIONS JUPITER FL - jupiter Florida
Reported By:
Unlucky Consumer -
somewhere, New Hampshire, USA
Submitted:
Updated:
-
Author Not Confirmed
Why?
LEGAL HOME LOAN SOLUTIONS JUPITER FL
jupiter, Florida, United States of America
Phone:
Web:
www.legalhomeloansolutions.com
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LEGAL HOME LOAN SOLUTIONS JUPITER FL FEDERAL HOME LOAN MODIFICATION RIP OFFS jupiter, Florida
Taking up front fees without qualifying customers. not refunding or not refunding in 10 days as stated by law. not following Attorney Laws. Promissing principal reductions when it is not happening and guarantee money back and wont pay. beware
1 Updates & Rebuttals
Division Director
Jupiter,Florida,
USA
misingofmration
#2UPDATE Employee
Tue, October 27, 2009
In reponse to the review, it would be helpful if we had more information. Our firm has been on record with the Florida Bar since 1971, in good standing, with not one complaint. We make sure we stay in the strictist of compliance with the bar, and adhere to the Board of Ethics. Our administrators are all trained on an ongoing basis of qualifying clients and staying current with the ever changing guidelines of the lenders. We never guarantee a principle reduction. We always try to negotiate for one if the house value calls for it, but never guarantee one. We have never hesitated to refund a client's money if when all supporting documentation has been received, we find that the client does not qualify with their lender. I invite the consumer who has posted this review to contact me to discuss any issues they may have. My questions are; is this person a past or current client? What "Attorney Laws" have we allegedly not followed? Whom guaranteed a principle reduction? Does he/she have a written guarantee from us stating such? To the poster of this review, please give me a call and let's look at the situation and see how we can help.
We understand that many people we speak with are already under great distress. Being in a hardship situation and possibly losing your home can be very stressful, and sometimes people hear what they want to hear. Many times, emotions can get the best of people when they feel like they are in a corner and losing their home. All our administrators are here to help and are compassionate to our client's situations.
