Complaint Review: Legal PlansLLC - Internet Internet

243.00 dollars sept.... Aug...255.15.

877 i837 q1603 directtv...payment issue..and to view online payment

Cancelled HCG Activator @ 4:38 pm CST 10/15/ 2011 online ..unable to print page changed too quickly...attempted to cancel over phone a couple times?..said no one in phone of you..then quickly put 3 one then 5 people in phone..decided to try cancel online...

512 229 7719

229 7718

877 782 8870 to activate....

1800 288 1145 direct tv thru 1800 278 4388

18002216850. For dee oct 24 11:40 am

Support at myusabackup.com. Attn processing ctr. Name and address contact number confit Zion. 8748655   44.85

11/01/11. Confirmation #12519696 $3086.24 PNC Mortgage

Kern 3467949

Gena. Green. 18596695671. Ext 5681

Mr..blue 228 7949

AT&T 13000  n in 35. ...3398873.  Customer 1800 331 0500

Activated Shawn and Jojo 11/4/2011 7:04  pm virgina...waived act fee spoke with Priscilla approx7:05 pm insurance 6.99 each

iPhone replace deductible $199 solstice 11 $50 to 125 deductible

Vaupass cancel 1866-581-4705 cancel November 16. 2011 verification code was 15442. Value pass pin  1587044 username:VP1587044 password 1587044 Smartshoppers saving club. Cancelled 10 nov 2011 4:40 pm 998175 confirmation  number 991875... Credit report.com cancel nov.9 2011. wanhe777 Family888. sTOP 73929 to inscribe...

6920.....foot locker gift card 10 nov 2011

Contacted by a representative from ReachingU.net a couple of days after we found out that our secondary home could be auctioned off in foreclosure.  With the shock of it all I signed up for their assistance.

After speaking with my husband he was not agreement so I immediately email my account rep informing him to not go any further until I contact him. During this time I had health issues.

Shortly after that we were able to get the foreclosure canceled so NO work was done or needed by this company.

I emailed asking for a refund because they had went ahead and withdrew a payment and I explained that it was my understanding  that no funds would be taken until we were able to review a package they were sending (withdrawal taken before we received this package last week) and I got the okay from my husband.

To make a long short and after several emails I was stalled long enough for them to take out a second withdrawal which according to my bank was drawn before the scheduled day we had set up of Nov.14, 2011.

My gut said something was wrong when they would not accept my cancellation request by email staying i would need to call and speak with them before they could cancel anything with the assurance no other funds would be withdrawn and they would take care of the refund as soon as I called them..

Made the call ended up speaking with a Mr. Wilson who stalled once again stating he felt I needed to speak with one of their attorneys so I could be sure how Texas laws handled things.

I told him that that the rep had explained all that and things were good and that I had got the foreclosure cancelled so we didn't need them after all.

He refused to take no for an answer setting me an appointment with an attorney scheduled a few days later.  The call from the attorney was brief stating we seemed to have everything under control and didn't need their services.

Called back informing Mr Wilson of the brief conversation, seemed surprised it was so brief (my opinion)..

Mr Wilson at that time informed me that he would immediately take care of the refund process...this was on the morning of November 11, 2011.

The following Monday, Nov. 14 I was surprised that another draw had been taken from our account.  I immediately contacted Mr. Wilson him then stating there was a form o needed to sign to get my money refunded..

When I received the form it had $750 on it so I marked through it and put $1500 since that is what they owed me now.

Within minutes I was contacted by Mr. Wilson informing me I was only entitled to $750 of course I strongly disagreed directing him to his account rep who I had been emailing back and forth and had been attempting to get this cancelled for weeks now.....and NO work had been done or authorized.

He Very Rudely stated I am the rep's supervisor I don't  need to contact him you either sign the form or you don't get any money back.

I was shocked that I had just been taken by this COMPANY that had done NO WORK for us because there wes no work to be done and now being threaten you sign or you don't get anything back.

I signed the form writing ALL over it that I was not in agreement with this being a Full refund and that I would be filing a complaint.

I also sent an email stating this and asked that they provide me with documents that they had done work for us.

I also stated that they had stalled me to make sure they would get that second draw.....I should have been informed of a release form when I spoke to Mr. Wilson over a week ago...they had not taken that second drawn so when they agreed to the refund a couple of weeks ago what were they going to refund since they said they earned that $750 and that was all they had at the time they agreed to give me a refund......

I definitely was stalled allowing them time to make that second drawn....My lesson learned is to follow my gut..

Something just did not feel right....not accepting an email as a cancellation tool....then stating they had to speak with me before they could cancel anything...many Red Flags ..many whispers....as Oprah says I had to get a Brick up side the head....

Speaking of a Brick upside the head ...Oprah was used as a pawn to get us to sign up saying "you know Oprah would Not endorse something she did not believe" .....

Oprah would probably tell me that this was just "crazy a**"  "crazy a**"!!

Oprah would definitely be Pissed that her name is being used to take money from hard working folks at a low point in their lives trying to save a home they worked hard to get!.....

I pray this at least saves one person from being used and their hard earned money taken from them ...next step is to figure out where I file my complaint with The BBB.