I would not trust this company at all. My experience started 7 months ago with a presentation by the owner Dan McNeff, which was arranged through my trade association. As others have reported, they used the same line..."If you sign up now we'll give you this special price and we can get your program completed by years end so you can receive your tax benefits. Years end came and went. The tax deadline came and went. Here I am 7 months later and if there's the slightest hint of displeasure in your e-mail correspondance they ignore you cmpletely. Their attitude is is simply...sit down, shut up, and you'll receive your documents when we're ready to deliver them. I'm at the point now that I can't trust anything they'd send me given the treatment myself and other have received. Quite frankly I don't believe a single word of a rebuttle I read here on this site...it had to be written by a friend or employee of theirs. As a business owner myself, the level of disrespect/disregard for their customers cannot be isolated incidences and must be endemic to their corporate culture. I've been in business for 6 years now in a very high-lability industry...I don't have a single BBB complaint to my credit. Not one. Legally Mine recieves 1 complaint per month consistently. My advice to those of you scammed by them is to go to the Dept. of Justice web site and report an internet crime which is my next move. They take these things seriously and in my case we were solicited via e-mail which makes it a Federal crime. Our industry was targeted once before by similar scumbags and the owner of that company currently resides in a federal prison. The DOJ approach works if they receive enough complaints. For those of you that can't find LM's address...I have it and I can be contacted here. You can also go to the county records in Orem Utah and obtain the home addresses of their officers/employees with nothing more than their names. Ignore this at your own peril...this company is pure filth.