- Report: #227030
Complaint Review: Legion Global - NEW LENOX Illinois
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Author Confirmed
Why?
Legion Global
21765 S. CENTER AVE. NEW LENOX Illinois 60451 NEW LENOX, 60451 Illinois, U.S.A.
Phone:
866-710-6096
Web:
N/A
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Business Rating:
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Legion Global defective 4 wheelers, cannot receive parts NEW LENOX Illinois
I ordered two four wheelers before Thanksgiving for Christmas gifts for my children. Received one that would not run and the other quit running a week later. I have called numerous times to try to get the parts to fix them, but continue to get the run around. Due to this, I have two four wheelers for Christmas that do not run.
John, in the parts department, does not seem to care. I have been contacting them every day, but the blame for us not having the parts gets put on someone else. Even though this should be their problem.
I do not recommend ANYONE buying from this company!
Marty
Goodview, Virginia
U.S.A.
John, in the parts department, does not seem to care. I have been contacting them every day, but the blame for us not having the parts gets put on someone else. Even though this should be their problem.
I do not recommend ANYONE buying from this company!
Marty
Goodview, Virginia
U.S.A.
1 Updates & Rebuttals
Legion
New Lenox,Illinois,
U.S.A.
Manager
#2UPDATE Employee
Wed, January 03, 2007
We have over 10,000 Customers yearly, if you need parts, service, sales, or any tracking information from our company, We send all parts, units and responses out within a timely matter! We only have eight employees that work at our location, and the only real busy time of the year is Christmas! Sorry for any inconvienience and you will be taken care of if you purhcased from us. Keep in mind that you SHOULD NOT be purchasing an atv from any company if you do not have knowledge of them, or how small engines work. We ship out all parts within 48 hours as long as they are in stock and under warranty. If it is a simple part such as a carb. or a starter we have it in stock. If you as for a whole frame, or an engine when the customer siezed it, that is not under warranty and will not be shipped for free. You will need a simple carb. adjustment which is not even a part that needs to be shipped. You must adjust the air/fuel screw on the side of the carburator! Bottom Line - We are a great company that has great customer service, and since we have over 10,000 customers per year, we are going to have complaints, even WAL-MART has complaints. We do not rip anyone off, and we do not deserve to be on this website. Thanks, Joe
