- Report: #462514
Complaint Review: Lens Crafters - Laguna Hills California
-
Author Confirmed
Why?
Lens Crafters
4000 Luxottica Plaza, Mason, Ohio 45040 Laguna Hills, 92653 California, U.S.A.
Phone:
888-439-3392
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Lens Crafters Failure to deliver product promised and to honor class action award Laguna Hills California
On February 12, 2009 I wrote to the general manager of Lens Crafters in Ohio to complain that their Laguna Hills store failed to honor discount promised from a previous purchase and a class action award. to date all I have received back is a letter telling me to contact Cindy Warkenton and a telephone number that she never answers. When I originally purchased eye glasses from this company they messed up the order and gave me a written note promising to discount my next order, later I was awarded an additional discount from a class action suit .On January 2, 2009 I attempted to use these to purchase a new set of eye glasses after getting them on order they once again made them wrong and agreed to remake them. But when I returned to pick them up they claimed I never returned the originals when I proved them wrong they said they lost the glasses. I have given up trying to get them to deliver correct glasses and I am now trying to recover the discounts promised and never given.
Richard
Buena Park, California
U.S.A.
Richard
Buena Park, California
U.S.A.
