- Report: #1238114
Complaint Review: lenvi skin care - Internet
Reported By:
Midniteinmke -
Milwaukee, Wisconsin, USA
Submitted:
Updated:
-
Author Not Confirmed
Why?
lenvi skin care
Internet, USA
Phone:
1-800-979-8212
Web:
http://x.lenviskincaretrial.com/
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
lenvi skin care lenvi skin cream, L'envi age defying cream, lenvi eye cream, pretended it was eBay and offered free product if I participated in a survey Martinez Georgia
Report Attachments
I was on eBay, posting things to sell and editing some of my items up for sale when a pop-up window asked me to participate in an "eBay Survey." I thought it was a legitimate eBay survey, but I found out this morning when I called eBay that it was not a legitimate eBay survey. I went ahead and answered the questions with the promise that I could choose a free product. The other products had extremely high shipping and handling charges, but L'Envi's S&H was only $4.95. No where did it say that the product I was receiving was a trial for 14 days and that I was going to be charged $94.99 after the 14-day trial and would be part of a monthly subscription program. This company engages in nothing but deceptive practices and should be avoided at all costs. I had to call my bank, cancel my card and now wait 7-10 days for a new card. When that arrives I'm going to have to update all the legitimate companies that are tied to my card. What a hassle! All for a deceptive company. When I called them and talked to them, that's when I was informed about the sample being a 14-day supply and that's why I was being charged $100 to try it. When I told them I had cancelled my card I was continually offered a revolving discount (15%, 30%, 50%) to continue it's use, until I told them I hadn't even used it yet and wanted to return it for a full refund. It was then that he gave me their shipping address and a return # for the outside of the package. Now that I have the state they are in, I can file a complaint with the Better Business Bureau. Between this company and Keranique, I don't know who's worse.
