The complaint is basically like all the rest. I was signed up for Free Samples and this popped up; first the face cream, then the eye cream. This did not take me to their original site where they prob have the fine print, where you get chgd forever. These were supposed to be free samples for the S/H handling price of $5.95 ea. 15 days later they charged me almost $90 ea for them. According to the other posts, I will be chgd indefinitely, so I had to cx my credit card. I tried to call them tonite, but it was after hours. I'm sure I won't get a positive response tomorrow, but will try and if I do get ahold of them, I will offer to send these products back. If they accept this and rescind the chgs, I will repost. I'm not holding my breath.