Tony
Idaho,#2Author of original report
Sun, December 16, 2012
It is almost Christmas. I don't beleive this will ever be resolved but so that I can have more room in my heat for the spirit to occupy, I forgive you Brian.
May the spirit if Christmas touch your life.
-Tony
Tony
Idaho,#3Author of original report
Wed, September 05, 2012
Geez. No comment.
Mother of a child
Boise,#4REBUTTAL Individual responds
Wed, September 05, 2012
why didn't you just pay the full 2900 dollars? Lenz Custom Concrete's Work is awesome and very honest I will use them again!
Mother of a child
Boise,#5REBUTTAL Individual responds
Wed, September 05, 2012
why didn't you just pay the full 2900 dollars? Lenz Custom Concrete's Work is awesome and very honest I will use them again!
Tony
Idaho,#6Author of original report
Wed, September 05, 2012
This guy is a total hypocrite. He rips people off, lies about it, and then has the audacity to try to act like some sort of Christian and even mention "God" and "forgiveness"? Wow, he really has no conscience at all! If I was not told that the sealer was in the bid why would he have sent me the following text message (which I still have for proof Brian) on 2/27/12 in response to my text?
Me: "Hey Brian, as it dries I?m only seeing one solid color, shouldn't the contrast be more noticeable?"
Brian: "You will see more once it?s dry and cure out and seald?
Now, why were you telling me it I would see no contrast when it was "sealed"? Is it really just that simple for you just to bold faced lie like that? You would have never poured the concrete if I had "adjusted the boards to a bigger size of patio"! There are two possible scenarios here.
A.) I had this brilliant idea that I could move the forms and you wouldn't know it and I'd get a bigger patio. HaHa, so sneaky I am! Somehow I would know how to do that and then there would magically still be enough extra forms to allow for this, you would hgave had enough extra concrete, and you wouldn't say a word and just pour anyway. Then, as if that wasn't enough I'd go on to try to strong-arm you by threatening to spend my time filing a complaint with the BBB, and several other web-sites that really can't help me, in the vain hopes that I could get you to give me free sealer too! You being the good Christian that you are was taken advantage of by the mean home owner who needs to be forgiven by God for his sins against you.
Or maybe it is more likely that B.) You did tell me that the sealer was included. You still were leading me to believe that is was when you texted me on 2/27/12. At some point you thought that since you didn't actually write it in the bid you could weasel out of it, and it would be your word against mine. I would follow through on my threat to report you to the BBB because for me it is a matter of principle. I understand that the BBB cannot do anything for me but at least I can let others know about you. That's what the BBB is there for. Even though I do not expect to ever be compensated or get the seal coat you promised me, I am going to spend my time and energy letting others know that you lied and ripped me off because people should know about crooks.
I don't see how you can look in the mirror or how your family feels about you but I know the truth, you know the truth, your wife must know the truth, and I can only hope others that read this will also see you for what you are. Drop the phoney Christian act. It doesn't work for you!
PS My son, my girlfriend, and I all looked for the shovel that your worker, "Pedro", "borrowed" and it was not on the premises. You guys are a real class act!
Lenz Custom Concrete
Caldwell,#7REBUTTAL Owner of company
Tue, September 04, 2012
We understand we have received a complaint from Tony Montes on 3/05/2012 regarding our Craig list
Ad:
**Weekend Special Only! How about a 20X30 Stamped Patio with two colors designed to fit all your patio furniture, BBQ Grill, Hot Tub Ect. For Only $2900
This offer includes all Concrete, Labor, Adjusting Sprinklers, Leveling Ground, Two Colors your choice and A bonus Concrete Sealer to Finish the Look! One Time Offered Ends Feb. 20th!!
Customer Statement pretty much sums it up for the complaint. Unfortunately our customer admitted clearly by his complaint he did not follow our special with the price that went with the Sealer that he is upset about not receiving.
We went completely over and beyond what our special offered by all of his little requests. We also have been accused of stealing items from his property when we have our own shovels and tools. Customer from the beginning has been taking advantage of us. The first day we arrived customer adjusted boards to a bigger size of patio when we had arrive
making it bigger than what we agreed upon receiving deposit but we went with it to satisfy our customer 100%. On our contract we had wrote up for our customer we did not state he was receiving sealer in additional to the price we all agreed on.
Giving the custom a discount of $716 off of the special to meet his budget we did not included sealer or agree upon that at any time. After Concrete, supplies, Labor pay for our employee's and gas there was no more money to budget in for Sealer at customer request of discount again to meet his budget. Customer was completely satisfied with the job when we completed our work and paid in full. We feel Mr. Montes took total advantage of our company from the beginning requesting alot more additive's for his benefit and thought in the end results he would get a lot more if he disputed through BBB in the end. Customer has been threatening us that if we didn't add sealer he would make a complaint with BBB after paying us in full.
Unfortunately customer already made complaint and we feel our business was completely 100% Satisfied and honest with our work and will not be doing business in the future for Mr. Montes. If Anyone feels they can not trust our business, we can and we will re-assure you in anyway we can that you can trust our work and quality. We are a family owned and honest business.
We have had one complaint from this custom that will continue to make the same complaint using different names, companys and different ways revealing his anger. I believe Mr. Montes is very upset with himself not paying the full price and receiving sealer and now his only way to feel better about how he tried to take advantage of our special offer is now up to God to forgive him.
Please Contact us to receive great customer service and our service at 208-989-6119.