- Report: #1081738
Complaint Review: Leo Shades Company - Cincinnati Ohio
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Author Not Confirmed
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Leo Shades Company
109020 No Hollywood Blvd, Ste 313, Cincinnati, 91606 Ohio, USA
Phone:
888-797-8242
Web:
www.leoshades.com
Categories:
Business Rating:
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Leo Shades Company Leo S Duvati A Groupon website offer: Leo Duvati sunglasses $5.00, (value $95.00) No Hollywood, California
Through the GROUPON website, the company offered a claimed $95 value pair of "designer" sunglasses for $5.00. Withing 10-days,I received what seemed to be small-sized pair of ordinary looking sunglasses in a sturdy wooden box. The box contained no brochures, forms or letters. 20 days later my debit card was charged $95. I contacted the company and was told the original $5 charge was for "Shipping & Handling." I was asssured my account would be credited upon my returning the glasses.
I did so via the USPS with "Certificate of Mailing." My account was not credited. Thereafter, each month for the next two months, I recieved another pair of small of non-descript sunglasses, again absent of documentation. My debit card was charged $45 each month. Each month I returned the sunglasses after calling the company and receiving an RMA# (return materials authorization number) to be included with the returned product.
Each time I called, to no avail, I demanded to be removed from the automatic shipment "Plan." Each month I was assured that my account would be credited upon return of the sunglasses. However, although the returns were well documented I continued to receive another pair of sumglasses and a charge to my debit card. Each month I challanged the unauthorized charges via my bank's channels. After four months the bank re-credited my account for the first $95.
I've not received another pair of sunglasses for 2 months now. However, I've yet to receive the subsequent credits to my account for the returned products. I reported the company's trade practices to the FTC, and my state Attorney General's office, replaced the debit card with a new number, and, today, filed a lawsuit in Federal Court (re: fruadulent interstate trade practices). Let's see what comes of it....
