biggs
United States of America#2Consumer Suggestion
Fri, March 04, 2011
I am sorry you had a bad experience. All the times I have taken my vehicle into les schwab nothing but perfection. Still people are still people and we all make mistakes. In regards to your issue their motto is if we cant guarantee it we wont sell it. No some vehicle do have tolerance specs however most parts are the exact same but one manufacture says that there are no tolerance while the other says that there are. Its better not to have any ball joint, tie rod end play or excetra when aligning a vehicle whats the point if parts are still moving that are causing a pull or bad tire wear.
Madman
SAN JUAN,#3UPDATE EX-employee responds
Wed, November 03, 2010
IF YOU EVER PLAN ON GOING BACK TO LES SCHWAB/OTHER REPAIR PLACES FOR ANYTHING, SUCH AS ALIGNMENT. YOU GET A QUOTE FOR FRONT END REPAIRS MAKE SURE THE BALL JOINTS AND TRACK BAR ASSEMBLY (DODGE/JEEPS) OR IDLER ARMS HAVE SPEC ON THEM. THEN GO LIKE YOU BEEN DOING GET SECOND OPINION FOR THE SPECS. FOR THEY CAN MAKE IT UP. MANUFACTORS HAVE WHATS CALL TOLERANCE SPEC FOR MOVEMENTS FOR PARTS
rebal
yuba city,#4Consumer Comment
Sun, July 18, 2010
This is standard practice now at all las schwab stores This has happened over and over to the owner of the company whos fleet of truck I maintain .every time a truck goes in the owner was told it needed $100s of dollars in repairs I went as far as to completely rebuild the front end on a truck then drove it through mud to make it look old. sent it in to les schwab and the owner was given a 2 page repair list. some of the parts you could see looked new when the owner confronted the shop manager he politely analogized and said it was a training issue! it used to be a great place but looks like corporate wants the public milked now!
Cory
San Antonio,#5Consumer Comment
Wed, October 28, 2009
Why would you go back to them a SECOND time? They tried to screw you the first time and what do you do? You go back to them a second time.