Jake
Indianapolis,#2Consumer Comment
Sat, December 09, 2006
Letstalk.com is an AGENT for Alltell and many other wireless carriers. They pay for the phones they supply, and are paid a commission by the carrier (Alltell, T-Mobile, Cingular, etc)for service they activate. They track the activations they make using the mobile numbers that were assigned at the time of activation. They are paid commission 6 months AFTER the activation is done, and ONLY if the customer still has active service on the number they assigned. In your case, Letstalk.com sold you phones for a certain price (probably lower than retail price, and possibly for 0.00) under the condition that you activate and keep service with Alltell for 6 months, so they can get paid a commission by Alltell for a "New Activation" of service. Since you did not keep the account(s) they activated for you, Alltell didn't pay them commission. In this scenario, Letstalk.com has given you phone(s) for less than what they were worth expecting to get a commission from Alltell, and is now out for the phones and the commission. Authorized agents protect themselves from this kind of thing by making the customer sign a contract with them, seperate from and in addition to the contract the customer signs with the carrier, requiring the customer to pay the agent an ADDITIONAL "early termination fee" (seperate from the "early termination fee the customer pays the carrier for violating their contract with them) for not keeping service for 6 months, not activating new service, etc. Your issue could be fixed if Alltell credits Letstalk.com for the new accounts you created after closing the accounts Letstalk activated. As it is right now, Letstalk has been screwed by Alltell and is passing the favor on to you:P
Jake
Indianapolis,#3Consumer Comment
Sat, December 09, 2006
Letstalk.com is an AGENT for Alltell and many other wireless carriers. They pay for the phones they supply, and are paid a commission by the carrier (Alltell, T-Mobile, Cingular, etc)for service they activate. They track the activations they make using the mobile numbers that were assigned at the time of activation. They are paid commission 6 months AFTER the activation is done, and ONLY if the customer still has active service on the number they assigned. In your case, Letstalk.com sold you phones for a certain price (probably lower than retail price, and possibly for 0.00) under the condition that you activate and keep service with Alltell for 6 months, so they can get paid a commission by Alltell for a "New Activation" of service. Since you did not keep the account(s) they activated for you, Alltell didn't pay them commission. In this scenario, Letstalk.com has given you phone(s) for less than what they were worth expecting to get a commission from Alltell, and is now out for the phones and the commission. Authorized agents protect themselves from this kind of thing by making the customer sign a contract with them, seperate from and in addition to the contract the customer signs with the carrier, requiring the customer to pay the agent an ADDITIONAL "early termination fee" (seperate from the "early termination fee the customer pays the carrier for violating their contract with them) for not keeping service for 6 months, not activating new service, etc. Your issue could be fixed if Alltell credits Letstalk.com for the new accounts you created after closing the accounts Letstalk activated. As it is right now, Letstalk has been screwed by Alltell and is passing the favor on to you:P
Jake
Indianapolis,#4Consumer Comment
Sat, December 09, 2006
Letstalk.com is an AGENT for Alltell and many other wireless carriers. They pay for the phones they supply, and are paid a commission by the carrier (Alltell, T-Mobile, Cingular, etc)for service they activate. They track the activations they make using the mobile numbers that were assigned at the time of activation. They are paid commission 6 months AFTER the activation is done, and ONLY if the customer still has active service on the number they assigned. In your case, Letstalk.com sold you phones for a certain price (probably lower than retail price, and possibly for 0.00) under the condition that you activate and keep service with Alltell for 6 months, so they can get paid a commission by Alltell for a "New Activation" of service. Since you did not keep the account(s) they activated for you, Alltell didn't pay them commission. In this scenario, Letstalk.com has given you phone(s) for less than what they were worth expecting to get a commission from Alltell, and is now out for the phones and the commission. Authorized agents protect themselves from this kind of thing by making the customer sign a contract with them, seperate from and in addition to the contract the customer signs with the carrier, requiring the customer to pay the agent an ADDITIONAL "early termination fee" (seperate from the "early termination fee the customer pays the carrier for violating their contract with them) for not keeping service for 6 months, not activating new service, etc. Your issue could be fixed if Alltell credits Letstalk.com for the new accounts you created after closing the accounts Letstalk activated. As it is right now, Letstalk has been screwed by Alltell and is passing the favor on to you:P
Jake
Indianapolis,#5Consumer Comment
Sat, December 09, 2006
Letstalk.com is an AGENT for Alltell and many other wireless carriers. They pay for the phones they supply, and are paid a commission by the carrier (Alltell, T-Mobile, Cingular, etc)for service they activate. They track the activations they make using the mobile numbers that were assigned at the time of activation. They are paid commission 6 months AFTER the activation is done, and ONLY if the customer still has active service on the number they assigned. In your case, Letstalk.com sold you phones for a certain price (probably lower than retail price, and possibly for 0.00) under the condition that you activate and keep service with Alltell for 6 months, so they can get paid a commission by Alltell for a "New Activation" of service. Since you did not keep the account(s) they activated for you, Alltell didn't pay them commission. In this scenario, Letstalk.com has given you phone(s) for less than what they were worth expecting to get a commission from Alltell, and is now out for the phones and the commission. Authorized agents protect themselves from this kind of thing by making the customer sign a contract with them, seperate from and in addition to the contract the customer signs with the carrier, requiring the customer to pay the agent an ADDITIONAL "early termination fee" (seperate from the "early termination fee the customer pays the carrier for violating their contract with them) for not keeping service for 6 months, not activating new service, etc. Your issue could be fixed if Alltell credits Letstalk.com for the new accounts you created after closing the accounts Letstalk activated. As it is right now, Letstalk has been screwed by Alltell and is passing the favor on to you:P