- Report: #1057972
Complaint Review: Levela Skin Care - Georgetown Texas
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Author Not Confirmed
Why?
Levela Skin Care
Georgetown, 78628 Texas, USA
Phone:
5125914209
Web:
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Levela Skin Care FREE TRIAL OFFER...Paid shipping $4.79- 3 $1.00 charges and finally to get rid of them $38.71.FREE?? Nevada
I ordered from a online ad Levela Skincare free trial offer.A few days later i received a phone call confirming my order.I was informed of the many free offers I would receive in mail for a one time charge of$1.00.She ask me three times to authorize $1.00 fee.Although she asked three times i thought it was $1.00.Received item with no information.
Was uneasy about order so i checked my account a few days later.There was three $1.00 charges(for what??)and $4.79 authorized shipping fee.
Called to cancel account.Call answered by automated service.Given several choices for cancelation (1)return item and i pay shipping(2)keep item and pay one time fee of $38.71 with no other charges.Feeling i was getting the run around with all other cancelation options, i chose to pay the $38.71 and be done with the runaround.
I should have checked the web site(which is on the product bottle) and i would have seen the rip off report notices.
1 Updates & Rebuttals
Trislim
Silver Springs,Nevada,
Contacting our company for resolution
#2UPDATE Employee
Sun, February 23, 2014
If you could please contact us in regards to your complain, we would be happy to help you get your issues resolved. Please visit the website on the back of the product for contact information, or you can email us at:
