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  • Report:  #1278075

Complaint Review: Lewisville Transmission - Lewisville Texas

Reported By:
BOGNER - Highland Park, Texas, USA
Submitted:
Updated:

Lewisville Transmission
662 S. Kealy Lewisville, 75067 Texas, USA
Phone:
972-221-2345
Web:
http://www.lewisvilletransmission.com/
Categories:
Tell us has your experience with this business or person been good? What's this?

I contacted "Tim Martin" (Owner of Lewisville Transmission) about my Classic/Vintage Automobile that the Automatic Transmission was not shifting properly.. I told him it would move forward and in reverse but would not shift out of first gear. Tim Martin, then said he would come to my place of residents to inspect the vehicle. He came over and walked around the car and explained what the problem was to me stating he could have a wrecker truck come pick the car up the same day. He gave me a price quote of $500.00 to fix it stating that it was a simple fix and also a common repair that wouldn't be hard to handle.

Several hours later my car was picked up and broght to Lewisville Transmission (Located on Kealy St. In Lewisville Texas)..

3 weeks later my car was STILL at the transmission shop and Tim Martin explained that they where backed up and would get on it asap! I told him I wanted my car back and having it for 3 weeks was obsurd when I was told it was an "EASY REPAIR"! Tim then replied stating that it wasn't an easy repair and it's going to take some time to fix it! I told him I either wanted my car fixed or wanted it back by the end of the week (It was a Tuesday and wanted it back by Friday). He said he was sorry and would do what he could to have it done!

Friday came and I didn't hear from Tim, I waited till 3P.M. to call him thinking I would not bother him and wait for him to call me but he never called, when I did call him he said he was closing at 4P.M. because he had plans for the weekend and would not return till Monday! I told him I wanted my car, and he said if I could make it over to his shop (35miles in Dallas Traffic with a wrecker truck) I could have it or I could wait till Tuesday and it would be DONE! Naturally being in the position I was in I said TUESDAY!

He contacted me on Tuesday and said my car was ready to come get it and the total costs where a WOPPING $1,075.00!! I WAS SHOCKED! He said there was more wrong with it then needed and that was the FINAL BILL!

I had a friend drive me to his place of business and drop me off. I paid him to get my car, got in my car drove down the street--AND THE CAR WOULD NOT SHIFT OUT OF 1st GEAR! I took it back and Tim's Explanation was this:

You paid me to get it to MOVE. I got it to MOVE and thats what you paid me for!!

I could NOT BELIEVE what I was hearing.. I left the car there for another 5 weeks and Lewisville Transmission NEVER FIXED THE PROBLEMS! I had my car towed away from his shop and ended up replacing the whole transmission with a recondiditoned one at another mecanic shop!

Lewisville Transmission NEVER gave me a REFUND,, NEVER RETURNED MY PHONE CALLS,, and NEVER gave me an APPOLGY for what they did..

I STRONGLY Suggest that anybody looking for any kind of transmission repairs to STAY CLEAR of Lewisville Transmission Located in Lewisville Texas on Kealy St.



3 Updates & Rebuttals

LIAR LIAR-PANTS ON FIRE!

#2Author of original report

Tue, December 06, 2016

 This lady is obviouly friends or family with the owner or one of the employee's--how convenient it is that she states she lives 98 miles away from the place of business and she praises them with such honesty and grattitude!

My opinion is YOU BETTER DO YOUR RESEARCH and make d**n SURE what your getting into before you decide to deal with this slime pit of a Transmission Shop! SCAM ARTISTS, CROOKED DEALINGS, and GREASE BALL MECHANICS is what your going to get here.. Tim (The owner) to this day has not apoligized or offered any type of refund to me.. BEWARE--YOU HAVE BEEN WARNED!


Liar-Liar-Pants On Fire!

#3Author of original report

Mon, December 05, 2016

 This lady is obvious a close friend or relative of the owner or possibly one of the employees. How convenient she says she travels a whole 98 miles for their service and goes on to praise them like the worlds best tranny shop. Believe me people-- transmission shops are the WORST crooks on the planet and this guy and his shop are at the top. He has still given me No Refund nor an apology of any kind what so ever. Believe what you want but I will warn you Shop Around and Do Your research very well Before Thinking of Trusting Lewisville Transmissions to do any repairs what so ever!


Cathy

Alba,
Texas,
USA
Lewisville transmissions

#4General Comment

Mon, December 05, 2016

 I live about 98 mikes from lewisville transmissions and i can assure you this is not accurate. Tims work is awesome and id never take my car anywhere else or trust anyone else. Hes a good man fair and honest. Remember people...if a consumer doesnt get his or her way they put stuff up that simply isnt true because of anger. This company is nothing less than the very best. Thank you cathy

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