seattlesigns
renton,#2Author of original report
Wed, April 07, 2010
I have not heard back from Mitch at Liberty on my report on Ripoff.com. I did however hear back from him on the BBB website with incorrect information (actually an outright lie) from him. My reply stands that I would not recommend Liberty TAX services to anyone. They do not know how to prepare taxes properly and lie on the BBB website to make themselves appear able to prepare taxes correctly which is not the case with them.
Liberty Tax Customer Care
Virginia Beach,#3UPDATE Employee
Wed, March 31, 2010
We appreciate you reaching out to us. Liberty Tax Service makes customer service our priority which is why we offer a satisfaction guarantee. Please email us directly at [email protected] and we'll be happy to investigate your complaint. In your email please include your name, your phone number, and the office location (street, city and state).
Kind regards,
Liberty Tax Customer Care
We appreciate you reaching out to us. Liberty Tax Service makes customer service our priority which is why we offer a satisfaction guarantee. Please email us directly at [email protected] and we'll be happy to investigate your complaint. In your email please include your name, your phone number, and the office location (street, city and state).
Kind regards,
Liberty Tax Customer Care