Jonathan
Fort Lauderdale,#2REBUTTAL Individual responds
Fri, August 06, 2004
After seeing the commercials for Enzyte on TV for the hunrdeth time I decided to try their no-risk free trial offer. I ordered and received the product in about a week, I never used it, and a couple of days later I went to the website that they told me would allow for cancelation www.askberkeley.com. YOU CANNOT CANCEL THROUGH THIS WEBSITE! Everytime you click on any link in that site all it does is go through a search engine and give you "google" type responses. THIS WEBSITE IS BOGUS. So I tried calling during the day, but the hold time was in excess of 15-20 minutes everytime! I have business on the phone all day, everyday as I am a promoter. So, I would have to hang-up. after about a week or so I received my credit card statementand there was a charge for $69.95 from Life Key Healthcare Inc.. I made another attmept on the website, but it is BOGUS! So at 9:30 at night I called their 866 number and had to stay on hold for 15 minutes before a person came on the line! He was an a*****e, and was completley obnoxious. I hung-up on him and called back. I asked for a supervisor, I told her I have been trying to cancel for a while now, that their website was bogus, and that I never received any goods for the $69.95 they had billed me. I told her I would refuse the package and asked to have my credit card account credited. She refused saying that they make NO REFUNDS! I told her that I would contest the charge with my bank (who will side with me), and would also inform the District Attorney for the State fo Florida.....she couldn't care less. When I asked her if she gets complaints like mine, all she could say was " I will only discuss your account sir". That's a yes. I am filing charges with my states DA tomorrow. BTW this company sells many different products all over TV, here is a list of them so you can avoid them..... Enzyte Altovis Avlimil Drovias Numovil Pinadol Pruloto Rovicid Rogisen Suvaril Nuproxi Rudofil
Meghan
Houston,#3Consumer Comment
Fri, July 30, 2004
How did you find the address info for Berkley? I've been looking for that everywhere. Are you sure that's the correct one? Good job in finding it!