- Report: #694684
Complaint Review: Lifestyle Family Fitness - Indianapolis Indiana
Reported By:
Sam -
Westfield, Indiana, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Lifestyle Family Fitness
4225 E 82nd Street Indianapolis, 46250 Indiana, United States of America
Phone:
317-596-1500
Web:
www.lff.com
Categories:
Business Rating:
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Lifestyle Family Fitness Lifestyle Family Fitness - Unauthorized Charges to Credit Card Indianapolis, Indiana
Report Attachments
Beware of giving your credit card to Lifestyle Family Fitness.
They will continue charging well after you have canceled! I canceled my membership in October 2010 and they continue to charge my card 4 months after I canceled.
I called Lifestyle several times, and they have always been rude and unhelpful. I am disputing the charges for whatever good that will do. Best not to sign up with them to begin with.
They will continue charging well after you have canceled! I canceled my membership in October 2010 and they continue to charge my card 4 months after I canceled.
I called Lifestyle several times, and they have always been rude and unhelpful. I am disputing the charges for whatever good that will do. Best not to sign up with them to begin with.
1 Updates & Rebuttals
Lifestyle Family Fitness
St. Petersburg,Florida,
United States of America
LFF Membership Cancellation
#2UPDATE Employee
Mon, February 14, 2011
Hi Samuel,
We thank
you for the post and for bringing this matter to our attention. We apologize
for the problems you experienced in cancelling your membership. According to
our membership agreement, all cancellation requests must be received in
writing. We first received your cancellation letter dated December 14, 2010. We
have no record of any earlier effort to cancel your membership. Based on your
December letter, your final bill (dated January 12, 2011) covered the remaining
outstanding balance due for your account. The last 30 days of your membership
were at no additional charge and were not billed to you. Please feel free to
contact us at 1-866-533-2222 if we can provide further assistance.
Regards,
Lifestyle
Family Fitness Management Team
