- Report: #1516208
Complaint Review: Lifetime Vision Center Auburn NE - Auburn NE
-
Author Confirmed
Why?
Lifetime Vision Center Auburn NE
922 Alden Dr Auburn, 68305 NE, United States
Phone:
6618657306
Web:
https://visionsource-lifetimevisioncenter.com/
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Lifetime Vision Center, Auburn, NE Vision Source They lied to my healthcare provider about my giving consent for a Optomap test. I did not give them consent for that test, and specifically declined the test. Auburn NE
The initial assistant during my scheduled eyeglass exam informed me they could do an Optomap test, but that it would cost me cash out of pocket, and would not be covered by my Vision insurance. I declined the test as I felt it was unnecessary and also because I had no cash on me.
Unbeknownst to me, they did the test anyway, and then initially told me I could not pick up my glasses unless I first paid the $39.00 for the test I didn't want. I filed a complaint with my healthcare provider, and Lifetime Vision Center personnel informed my provider that I had agreed to the test, which is a lie.
The fact they said I lied about agreeing to that test is absolutely unacceptable and very unprofessional.
