- Report: #991044
Complaint Review: Lima Taekwondo - Internet
Reported By:
Anonymous -
Los Angeles, California, USA
Submitted:
Updated:
-
Author Not Confirmed
Why?
Lima Taekwondo
5903 Sepulveda Blvd. Culver City CA 90230 Internet, United States of America
Phone:
310-391-4950
Web:
www.limataekwondo.com
Categories:
Business Rating:
(0)
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Lima Taekwondo Member Solutions Lima Taekwondo made me sign a year contract to take some classes, and I was tricked into a contract with Member Solutions, Internet
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LIMA TAEKWONDO pretends to be a nice family business where you can take Taekwondo classes, it used to be a couple of years ago but recently they've decided to have MEMBER SOLUTIONS handle all payment transactions and really it's like dealing with loan sharks. You sign a contract with Lima Taekwondo they have you sign right away so you can't read the contract make it seem like you have a fair deal. But if you're not signed to a monthly contract but are instead signed to a yearly contract they (member solutions/Lima Taekwondo) will take your money from your account no matter what.
It doesn't how much you call them (member solutions/Lima Taekwondo) or complain to them or tell them you need to opt out of the contract, once you sign YOU ARE SIGNED. You're pretty much a slave to those payments for a year. BUT here's where it gets truly terrible, they tell you you're on a year contract but if you don't opt out by calling member solutions like months in advance in they will renew your contract for another year AND start charging you WITHOUT your consent. And actually member solutions won't even tell you this when you call them.
I swear it's like they make up rules as they go along to charge you more. And not only that if you don't pay right on the day you're supposed to pay they'll give you fees. Oh and let me tell you they love their fees they'll charge you for cancelling your membership completely, they'll charge you for late payments. And when you do try to cancel and they tell you the payments are over and you're done they will charge you again. I CANCELLED my contract completely and they still charged me 100 dollars out of my bank account. They'll charge you forever if you let them.
So let me tell you these people are monsters they need to be shut down, perhaps sued and a thousand other things. PLEASE IF YOU HEAR THE NAMES LIMA TAEKWONDO OR MEMBER SOLUTIONS run away or at least read the contracts and I mean REALLY read the contracts before you sign you will see how ludicrous it is. Don't let yourself be tricked by their warm kind smiles like I was. Please if you can warn as many people as possible tell everyone: tell your family members your friends. If anyone wants to learn Taekwondo don't go to Lima Taekwondo. Keep your hard-earned money safe.
It doesn't how much you call them (member solutions/Lima Taekwondo) or complain to them or tell them you need to opt out of the contract, once you sign YOU ARE SIGNED. You're pretty much a slave to those payments for a year. BUT here's where it gets truly terrible, they tell you you're on a year contract but if you don't opt out by calling member solutions like months in advance in they will renew your contract for another year AND start charging you WITHOUT your consent. And actually member solutions won't even tell you this when you call them.
I swear it's like they make up rules as they go along to charge you more. And not only that if you don't pay right on the day you're supposed to pay they'll give you fees. Oh and let me tell you they love their fees they'll charge you for cancelling your membership completely, they'll charge you for late payments. And when you do try to cancel and they tell you the payments are over and you're done they will charge you again. I CANCELLED my contract completely and they still charged me 100 dollars out of my bank account. They'll charge you forever if you let them.
So let me tell you these people are monsters they need to be shut down, perhaps sued and a thousand other things. PLEASE IF YOU HEAR THE NAMES LIMA TAEKWONDO OR MEMBER SOLUTIONS run away or at least read the contracts and I mean REALLY read the contracts before you sign you will see how ludicrous it is. Don't let yourself be tricked by their warm kind smiles like I was. Please if you can warn as many people as possible tell everyone: tell your family members your friends. If anyone wants to learn Taekwondo don't go to Lima Taekwondo. Keep your hard-earned money safe.
1 Updates & Rebuttals
Gabrielle
Hatboro,Pennsylvania,
United States
Thank you for your feedback.
#2UPDATE Employee
Thu, October 25, 2018
Hello,
I’m Gabrielle, Customer Service Supervisor for Member Solutions. I apologize for the delayed response to your online review, and appreciate you taking the time to rate Member Solutions. I am sorry that your payment experience and interactions with my team was not a pleasant one.
I would love the opportunity to follow-up and make your experience a better one but I cannot find your information in our system.
If you would be willing, please email me any details you have, along with contact information to: [email protected] I hope to hear from you soon.
